Customer Relationship Executive

Job Title

Customer Relationship Executive

Job Country

Kuwait

Zone

Al Asimah

Duties & Responsibilities

Job Code: PegaY2014-S02

MAJOR RESPONSIBILITIES:

• 
  Responsible to acquire, retain & expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider & accept
• Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers
• Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement
• Ensure fairness in all aspects of company strategy, sales processes, customer correspondence, financial promotions, administration and complaint handling
• Provide weekly/ periodic reports to Regional Corporate Manager as and when required

ESSENTIALS/REQUIREMENTS:

• Graduate/ Post Graduate in Engineering/ IT/ Business

• Minimum 2 years experience in managing commercial relationship
• Knowledge of IT Products/ Services & Solutions
• Excellent verbal and written communication skills (English & Arabic)
• Effective presentation, implementation and follow-up skills
• Must have transferable residence

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