Learning and Development Executive

Company Description

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Job Description

Scope and Objectives

The Learning and Development Executive will have responsibility in designing and administrating a range of learning and development activities, workshops and projects. This role requires development and maintenance of robust learning and development systems and processes directed by Management. These will also include managing corporate induction programs, workshops, training administration, performance development scheme arrangements, supporting the provision of management information as well as learning matrix administration and budget tracking.

Responsibilities

• Assists with planning and conducting ofthe hotel’s Learning & Development (L&D) needs analysis.
• Assists in the planning of the hotel’s annual L&D budget, aligning it to the L&D needs analysis.
• Assists in controlling hotel wide and departmental L&D expenditure within agreed budgets.
• Coordinates and follows up on all corporate, internal, and external L&D initiatives and programs.
• Assists in the delivery of assigned programs.
• Monitors, measures and reports on colleagues’ L&D plans and achievements within agreed formats and time frame.
• Ensures full compliance when coordinating and executing corporate initiated programs and activities.
• Ensures that all learning activities meet with relevant statutory and organizational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.
• Liaises with local and foreign educational institutions to recruit and select students for internship placement in the hotel.
• Maintains engagement with local hospitality institutions through activities such as guest lectures and site visits.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ L&D.
• Assists in the planning of theL&D calendar and shares it with management to ensure that learning resources and opportunities are maximized.
• Organizes the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programs.
• Assists and supports the Talent and Culture team in projects and learning activities as required.
• Upholds Accor'sValues andensuresfull compliance by all departments.
• Participates and supports sustainability in corporate initiatives and programs.

Qualifications

• Tertiary education from a reputable institution.
• Specialization in Human Resources Development / Educationis an advantage.
• Minimum 2 years’ relevant experience in hospitality industry.
• Facilitation and presentation skills for small and big group training sessions across all levels of colleagues an advantage.
• Working knowledge of Microsoft Office (Excel, Outlook, Powerpoint, Word).
• Oral and written English must be excellent.
• Strong communicator with presentation and influencing skills.
• Strong interpersonal skills with ability to work with colleagues from different cultures and connect well with colleagues at all levels.
• Driven and ability to work independently with high proactivity in a dynamic environment.
• Ability to contribute and work effectively in a team.
• Creative and resourceful.
• Flexible and able to embrace and respond to change effectively

Additional Information

At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists

Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding! Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.