Operation Manager - SOS HR Solutions

Responsibilities:

• Warehouse Management:
• Oversee daytoday operations of the warehouse including receiving storage and dispatch of goods.
• Develop and implement efficient warehouse processes to maximize productivity and minimize errors.
• Ensure compliance with safety regulations and maintain a clean and organized warehouse environment.
• Manage inventory levels to meet customer demand while minimizing carrying costs and stockouts.
• Team Leadership:
• Lead and motivate a team of warehouse staff including hiring training and performance management.
• Foster a culture of accountability teamwork and continuous improvement within the warehouse team.
• Provide guidance and support to ensure team members have the necessary resources to excel in their roles.
• Operational Efficiency:
• Identify opportunities for process improvement and cost optimization within the warehouse operations.
• Implement best practices and standard operating procedures to streamline workflow and increase efficiency.
• Analyze key performance indicators (KPIs) to track operational performance and drive datadriven decisionmaking.
• Collaboration:
• Work closely with other departments including logistics procurement and customer service to ensure seamless coordination of operations.
• Communicate effectively with crossfunctional teams to address issues and optimize processes throughout the supply chain.
• Vendor Management:
• Liaise with vendors and suppliers to ensure timely delivery of goods and resolve any issues related to quality or logistics.
• Negotiate favorable terms and contracts with vendors to optimize procurement costs and maintain high product quality.

Qualifications:

• Bachelors degree in Business Administration Logistics Supply Chain Management or a related field. Masters degree preferred.
• Proven experience in operations management preferably in the retail or ecommerce industry.
• Strong leadership and team management skills with the ability to inspire and motivate a diverse workforce.
• Excellent problemsolving abilities and a track record of driving process improvements.
• Proficiency in warehouse management systems (WMS) and inventory control software.
• Solid understanding of logistics and supply chain principles.
• Exceptional communication and interpersonal skills with the ability to collaborate effectively across departments.
• Must be visa 18 transferable and fluent in both Arabic and English.

Skills:

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement within a growing company.
• Dynamic and inclusive work culture with a focus on teamwork and innovation.

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