Visitors Coordinator

Job duties include but are not limited to:

•Planning, scheduling, coordinating and handling tours for visitors that are considering factory visits.

•Scheduling, coordinating and delivering professional tours of the factory for the visitors.

•Answer incoming telephone calls and respond to all visitors inquiries.

•Provide feedback regarding tours, school, universities, families visitations and other visitors as needed.

•Maintain and relay current knowledge of manufacturing process.

•Maintain accurate records of visitors that have toured.

•Manage inventory levels of giveaways for the visitors.

•Maintain a professional environment in lobbies and tour area.

•Flexibility in scheduling is required to meet community needs.

•Prompt follow up with phone calls and/or emails is required.

•Assist visitor inside the premises.

•Check email daily and respond to all inquiries.

•Maintain accurate counts of visitors, email, and phone inquiries.

•Produce monthly visitor count reports.

•Maintain give away/Gift racks for visitors.

•Organize and maintain all files.

•Performs any duty assigned by the line.

•Alternates for colleagues when requested by the management.

•Complying with Quality, Health, Safety and Environment regulations and working practices of KDD and the State of Kuwait when carrying out duties.

Required Qualification:

Education:

Bachelor's Degree in Arts, communication or Marketing and any equivalent degree

Work Experience: Minimum 3 years

•Required Professional Skills:

•Experience with a Service/Hospitality industry business, in an office environment or in an administrative capacity.

•Excellent communication, negotiation, and relationship-building skills.

•Good interpersonal, time management, and organizational skills.

•Proficient business writing skills.