Sales Engineer

Strive to achieve the maximum sales volume based on company’s objectives, monitor and ensure the best customer service on each sales.

• Accountable for all the sales activities in order to achieve maximum sales based on company’s goal and assigned target in coordination with concerned parties.
• Ensure the best customer service on each sales, services and after sales services based on the standard terms & conditions.
• Knowledge about latest KFF regulations regarding Fire alarm systems & Emergency Light systems.
• Design, Calculations, Preparation of Quotation for all type of Fire alarm systems projects.
• Identify the reason for losing the quoted jobs and sorting out right action plan for solving the problem.
• Implement necessary paces to promote and flourish new products in the market.
• Discover new tactics on best sales and communicate with the suppliers in order to build a competitive customer satisfaction. Recommend necessary pre-qualifications required for products in Ministries/ Govt./ Oil Field.
• A-Grade certification from KFF & Membership in Kuwait Society of Engineers.
• Meet customers, clients and contractors to collect the necessary requirements for running projects and formulate periodical weekly and monthly sales reports.
• Coordinate with suppliers, provide technical clarifications if required, negotiate and finalize sales orders and manage official correspondences.
• Meet the aims by visiting new, existing customers and reporting the visits by setting goals, deadlines for sales.
• Report major customer complaints such as manufacturing defects, specification mismatching etc. if any.
• Coordinate with Supply Chain & Financial Divisions for timely process of orders and payments to the Principal.
• Direct the site staff to complete the supply, installation and commissioning in compliance with the customer requirements.
• Organize with the Principal for conducting necessary training in order to update the technical know-how.
• Responsible for Quality of the function/ Task performed.
• Carrying out other occasional duties related to the scope of the job as requested.
• Authorize to prepare, present and negotiate proposals & bids for customers.
• Discuss the customer’s feedback upon after sales completed and make management aware of the feedback.
• Flawlessly establish and execute sales strategies in purview of company’s framework and framing objectives for sales team to meet the targets.
• Knowledge about QHSE plans & procedures.

Skills

• Bachelor Degree in Electrical / Electronics Engineering or above
• 2 – 5 years of experience
• Excellent knowledge in the sales of Fire Alarm System
• Proficient in Arabic and English – written and verbal
• 1st Grade KFF License.
• KSE Accreditation Card
• Applicable / Refer to TNA (Training Needs Analysis)