We are hiring an experienced Store Manager I to join our growing team at Kuwait in Kuwait. Growing your career as a Full Time Store Manager I is an incredible opportunity to develop excellent skills. If you are strong in persuasion, decision-making and have the right drive for the job, then apply for the position of Store Manager I at Kuwait today!
Job Summary: Our Store Manager is responsible for ensuring that the store maximizes its commercial performance and delivers exceptional Guest Experience. Our Store Manager will drive both eNPS and cNPS through the implementation of People and CX strategiesJob Responsibilities:Drive in-store CX initiativesPlan succession of team members in terms of readinessNurture talent within team through on the job coaching and stretch assignment in coordination with the People PartnerDrive eNPS through people experience initiatives and cultureOversee day to day operations related to VM, Retail Store SOPs adherence, sales team schedules and commissionsOffer store support including concessions, real-time as per business needsAct as the key point of contact with back-office operationsEnsure click and collect are conducted within SLAsEnsure customer data is properly captured by the sales team in adherence to marketing team requirementsPromote loyalty program (MUSE) and ensure floor team knowledge about app offerings etc..Ensure store team is working towards the same goalPromote omnichannel salesIncrease the store revenue target vs actualIncrease sell-through at full priceProvide input to whats working well, whats not working well and feedbackYour Profile: .Competencies style="margin-top:0.0;margin-bottom:0.0"- -Customer Experience Management (CEM) -Developing & Engaging Employees -Demonstrating Personal Resilience & Adapting to Change -Demonstrating Customer Centricity -Technical -Understanding & Developing Self -Being Commercial -Driving Results -Clienteling -Communicating effectively -Stock Management -Collaborating & Influencing with Respect & Trust -Hybrid Retail & Sales Mindset -Being Inclusive -Sales Forecasts and Analysis -Business Acumen -Budgeting
Benefits of working as a Store Manager I in Kuwait:
● Excellent benefits ● Company offers career progression opportunities ● Competitive salary
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