Transport Coordinator

Purpose and Scope of the Job:

Transport Coordinator will be responsible for efficiently managing and coordinating transportation activities within the organization. This role involves overseeing the transportation requirement and ensuring timely and cost-effective transportation solutions. The Transport Coordinator will work closely with various stakeholders, including drivers, suppliers, and internal departments, to streamline logistics processes and optimize transportation operations.

Main Duties and Responsibilities/Performance Standards:

• Develop efficient and cost-effective transportation routes for the timely delivery of services.
• Optimize routes to minimize fuel consumption, reduce transportation costs, and enhance overall efficiency.
• Communicate with drivers to ensure they have clear instructions and are aware of delivery schedules.
• Collaborate with internal departments to coordinate the timely pickup and delivery of services, resolving any issues that may arise.
• Schedule transportation services based on demand and operational requirements.
• Dispatch vehicles and monitor their progress, making real-time adjustments as needed to address any delays or changes in plans.
• Stay informed about transportation regulations and compliance standards, ensuring all operations adhere to legal requirements.
• Monitor transportation costs and identify opportunities for cost savings without compromising service quality.
• Address and resolve any transportation-related issues, including delays, damages, or customer complaints.
• Implement corrective actions to prevent recurring problems and enhance overall service quality.
• Utilize transportation management systems and other relevant technologies to streamline processes, track services, and generate reports
• Stay updated on industry advancements and recommend the implementation of new technologies to improve efficiency
• Maintain open and effective communication channels with internal teams, external partners, and drivers to ensure smooth coordination.
• Provide regular updates on transportation activities to relevant stakeholders.
• Track and analyze Key Performance Indicators (KPIs) related to transportation operations.
• Implement performance improvement initiatives based on data analysis and feedback.
• Perform other job related duties as assigned, to meet Departmental and Hospital goals and objectives.
• Ensures safety standards (occupational and patient safety) are complied.
• Ensures quality and patient safety practices are followed.
• Provides or promotes People Centered Care.
• Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.

Qualifications, Competences and Skills

Education : Bachelor Degree in Logistics, Supply Chain Management, or a related field.

Experience : Proven experience in transportation coordination or Logistics Management.

Two or more years of responsible related experience with knowledge of Kuwait Routes and handling location tracker/GPS etc.

Licensure : NA

Language: Proficiency in Arabic and English Languages

Computer Proficiency: Familiarity with transportation management systems and related software

Performance Competencies:

• Excellent managing, communication and people skills.
• Map-reading and first aid skills are also important.
• Strong organizational and multitasking abilities.
• Punctuality, politeness and the ability to remain calm under any condition will be valued.
• Must be reasonably fit with normal hearing and vision.

Principle Working Relationships and Remarks

• Supervisor-Drivers
• Call Center staff, HOD’s of different departments
• Staff Staying in Hospital Accommodation
• Patients /Family (When Driving Ambulance)

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