Manager, Anti-Fraud

Job Summary

The Anti-Fraud Manager is tasked with leading the anti-fraud department, setting strategic goals, and ensuring adherence to relevant regulations and policies. This role requires extensive experience in fraud management and investigation, coupled with strong leadership qualities to effectively oversee and motivate a team of skilled professionals dedicated to preventing, detecting, and resolving fraud.

Primary Duties And Key Responsibilities

• Oversee the operations of the anti-fraud department, ensuring strategic alignment with company objectives.
• Develop and implement the department's strategy, goals, and objectives, focusing on robust anti-fraud measures.
• Ensure compliance with all regulatory requirements related to fraud prevention and management.
• Maintain control over the company’s response to fraud, including conducting investigations into fraudulent activities by employees at all levels.
• Manage due diligence and take appropriate actions during fraud investigations involving employees, maintaining integrity and thoroughness throughout the process.
• Oversee the effective utilization of anti-fraud systems at Tiqmo to monitor and detect fraudulent activities.
• Manage alerts and notifications generated by the anti-fraud system, ensuring prompt and effective responses to potential fraud incidents.
• Address fraud notifications from customers, review cases, and take necessary actions to resolve issues and mitigate impacts.
• Implement comprehensive measures in response to fraud incidents, including conducting investigations, liaising with local authorities, tracking transactions, exchanging information, reviewing and updating policies, and identifying security gaps.
• Conduct periodic meetings with the Executive Director of Compliance to discuss updates on anti-fraud management, including new fraudulent practices, attempts, and significant fraud cases, especially those involving senior management.
• Report to the Central Bank of Kuwait (CBK) regarding any new fraudulent patterns and internal fraud cases, regardless of financial impact.
• Collaborate with Human Resources to develop and deliver anti-fraud training programs tailored to the roles and responsibilities of all company employees, enhancing their awareness and ability to prevent fraud.
• Adopt a risk-based approach to continuously assess and manage fraud risks across business units, products, and services, ensuring that prevention strategies are proactive and effective.

REQUIREMENTS & Qualifications

• An expert with a minimum of 7 years of anti-fraud experience, with 4+ years in a managerial role in the banking, investment, or another financial industry,
• Minimum of bachelor’s degree education.
• Good analytical skills.