Personal Concierge Desk Agent (Telephone Operator) - Fast Hire

We are looking to hire a competitive Personal Concierge Desk Agent (Telephone Operator) to join our awesome team at Hilton in Kuwait Al Farwaniyah Governorate
Growing your career as a Full Time Personal Concierge Desk Agent (Telephone Operator) is a terrific opportunity to develop excellent skills.
If you are strong in people management, planning and have the right personality for the job, then apply for the position of Personal Concierge Desk Agent (Telephone Operator) at Hilton today!

Personal Concierge Desk Agent (Telephone Operator) (Job Number:HOT0AN84)Work Locations:Waldorf Astoria KuwaitAl Rai - Al Farwaniya - KuwaitFarwaniya92000A Personal Concierge Desk Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Personal Concierge Desk Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Personal Concierge Desk Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Personal Concierge Desk Agent will perform the following tasks to the highest standards: Convert, quickly, inquiries into contracted businessRespond, positively, to sales inquiries to develop future sales leadsIdentify sales leads, as appropriateRespond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectationProvide prompt and efficient service while maintaining the hotels brand standardsWhat are we looking for?A Personal Concierge Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A passion for delivering great customer serviceA highly professional telephone manner and excellent communication skillsOutstanding administration and organizational skillsIntermediate computer proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a Reservations environmentTertiary qualifications, or other collegiate-level degree What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!EOE/AA/Disabled/VeteransSchedule:Full-timeBrand:Waldorf Astoria Hotels & ResortsJob:Call Center and Reservations

Benefits of working as a Personal Concierge Desk Agent (Telephone Operator) in Kuwait Al Farwaniyah Governorate:

● Excellent benefits
● Advancement opportunities
● Attractive package