Sales Executive - Kuwait - Ajar

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Job Description - Sales Executive - Kuwait - Ajar

Who We Are

Built by a passionate team of problem-solvers, Ajar Online is a mobile cloud service built for the real estate market in the MENA region that uses technology to offer a quick and efficient online rent payment & collection solution as well as property management solution, making life easier and rewarding for both landlords and tenants. As a growing startup, we are excited to start expanding our team to grow our operations in UAE & Kuwait. Explore what we do in more detail on our website.

Job Duties and Responsibilities:

  • Plan and achieve monthly Sales Objectives (Output & Input).
  • Convert inbound leads generated through marketing efforts into actual sales. Also, proactively seek new sales using prospecting, follow-up, referral, and other available methods.
  • Maintain a deep understanding of the company's software and services. Be able to explain how these solutions can benefit potential customers and address their specific pain points.
  • Use a consultative approach to understand each prospect's unique requirements and provide solutions that align with their needs. Tailor product presentations and demonstrations accordingly.
  • Conduct virtual or in-person product demos and presentations to showcase the features and benefits of the property management solution.
  • Manage and maintain an organized sales pipeline to track and prioritize leads, opportunities, and follow-ups. Use CRM tools to stay organized.
  • Work toward achieving or exceeding monthly and quarterly sales targets and quotas set by the company.
  • Build and nurture positive relationships with potential clients. Address questions, concerns, and objections effectively and professionally.
  • Collaborate with marketing, product, and customer support teams to share customer insights, market trends, and feedback to improve the product and marketing strategies.
  • Stay updated on industry trends, competitors, and market conditions to identify opportunities for product improvement and differentiation.
  • Maintain accurate records of customer interactions, sales activities, and progress in the CRM system.
  • Collect and communicate customer feedback to the product development team for continuous product enhancement.
  • Handle and resolve customer inquiries, concerns, and issues promptly and professionally.
  • Ensure a smooth transition of new customers to the onboarding and customer relations teams after a sale is completed.
  • Generate regular sales reports and forecasts to track performance and provide insights to the management team.
  • Comply with company policies, pricing structures, and sales processes.

Knowledge, Skills and Abilities:

  • 5+ years of experience in outbound/inbound sales, account management or equivalent roles. Previous experience in sales, especially in a B2B or B2C sales role, is highly desirable. This could include inside sales, outbound sales, or other customer-facing positions.
  • A basic understanding of the real estate industry and property management can be beneficial. Familiarity with property management software and solutions is a plus.
  • Understanding of customer needs and a customer-centric mindset.
  • Expert with using CRM software, sales tracking tools, and other sales technology, experience with Hubspot, Zendesk and Ziwo is a plus.
  • Excellent negotiation and closing skills.
  • Skilled at identifying customer pain points and proposing solutions that meet those needs.
  • Adaptable and open to learning about new products and industry trends.
  • Self-disciplined and motivated to meet sales targets and quotas, especially when working independently.
  • Effective time management skills for managing leads, follow-ups, and sales activities.
  • Strong verbal and written communication skills in English and Arabic.

This job has been sourced from an external job board.

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