IT Operator - Urgent Hire

We are searching for an energetic IT Operator to join our stellar team at Arhs Developments in Luxemburg City Luxembourg
Growing your career as a Full Time IT Operator is a fantastic opportunity to develop competitive skills.
If you are strong in people management, problem-solving and have the right experience for the job, then apply for the position of IT Operator at Arhs Developments today!

Job Description

Want to skyrocket your career with a rock-solid company? With over 2500 employees, we're still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment! Interested?

Arηs Cube, which is part of Arηs Group, is looking for an IT Operator (M/F).

Your tasks and responsibilities

Monitor the system for equipment failure or errors in performance, updating monitoring tools :

Monitoring of applications and infrastructure events thanks to several monitoring tools (mainly: Nagios, SCOM will replace soon by SPLUNK)

Monitoring of network equipment with Cricket

Monitoring jobs (Tool: Autosys) in accordance with predefined procedures

Understand, analyse and dispatch alerts reported by the monitoring tools by raising incidents and escalating to relevant parties as necessary, taking remedial steps as predefined in procedures if required

Execute service requests based on predefined procedures

Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment

Manage deployment for Application team with vRA, AzureDevOps

Daily tasks / checks according to a specific schedule

Files/mails/folders restores: Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in managing tapes (inject/eject tapes in the robot)

Providing first level Service Desk services after Service Desk hours

End of month and yearly operations (coordination and execution of jobs asked by different financial and IT teams)

Create and update documentation

Qualifications

Your profile

You have built up job experience in a help desk or similar operations environment (1 year minimum) and you have technical knowledge to understand DNS, DHCP, Virtual Machine, OS, etc... Only Service Desk experience isn't enough

Attention to Detail: Accuracy counts in operator jobs. You must be able to concentrate and be precise in your work

Hand-eye Coordination: Precision is key in this job. Having a steady hand is an absolute must for operator jobs

You are reliable, well organized, and stress resistant

Understanding of production procedures and environment

ITIL best practices knowledge: Change Management process, Incident Management (escalation process), Knowledge Database Management (Procedures, technical documentation), Configuration Management Database

Benefits of working as a IT Operator in Luxemburg City Luxembourg:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary