IT Support - Operator - Hiring Immediately

We are on the lookout for an expert IT Support - Operator to join our incredible team at Yupeek in Luxemburg City Luxembourg
Growing your career as a Full Time IT Support - Operator is a terrific opportunity to develop productive skills.
If you are strong in communication, creativity and have the right personality for the job, then apply for the position of IT Support - Operator at Yupeek today!

The Operations Specialist will perform tasks and functions, including but not limited to : Monitor the system for equipment failure or errors in performance, updating monitoring tools : - Monitoring of applications and infrastructure events thanks to several monitoring tools (Splunk;SCOM; Cricket); - Monitoring jobs (Tool: AutoSys/Automic) in accordance with predefined procedures; - Understand, analyse and dispatch alerts reported by the monitoring tools by raising incidents and escalating to relevant parties as necessary, taking remedial steps as predefined in procedures if required. Execution of service requests with Jenkins, Azure DevOps, vRealize and vSphere based on predefined procedures; Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment; Daily tasks / checks according to a specific schedule; Files/mails/folders restores: Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in managing tapes (inject/eject tapes in the robot); Providing first level Service Desk services after Service Desk hours and during the weekend, Public Holiday; End of month and yearly operations (coordination and execution of jobs asked by different financial and IT teams); Create and update documentation. Job Skills and Requirements: Attention to Detail: Accuracy counts in operator jobs. You must be able to concentrate and be precise in your work; Hand-eye Coordination: Precision is key in this job. Having a steady hand is an absolute must for operator jobs; Understanding of production procedures and environment; ITIL best practices knowledge: Change Management process, Incident Management (escalation process), Knowledge Database Management (Procedures, technical documentation), Configuration Management Database. Shifts: 07h00 to 15h30 ? Morning shift 15h00 to 23h30 ? Evening shift 23h00 to 07h30 ? Night shift (365 days a year; 2 operators in the morning; 2 operators in the afternoon and 1 operator at night on weekdays; 1 operator in the morning; 1 operator in the afternoon and 1 operator at night on weekends, legal holidays and Bank Holiday)

Benefits of working as a IT Support - Operator in Luxemburg City Luxembourg:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary