Compliance Manager, PayPal Europe

Fluent English required; French, German, Italian, or Spanish a significant advantage. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 8-10 years of compliance experience in banking/financial services with significant credit compliance expertise (consumer credit, lending regulations, responsible lending, underwriting, collections) Deep understanding of European credit regulations (CCD/CCD II, national consumer protection laws, BNPL frameworks) Experience with fintech, digital lending, or BNPL products highly valued Strong knowledge of banking regulations and CSSF supervisory expectations (particularly Circular 12/552) Understanding of three lines of defense model and second line compliance oversight Knowledge of regulatory change management and horizon scanning methodologies Excellent analytical and risk assessment skills with business-oriented approach Strong stakeholder management and cross-functional collaboration capabilities Exceptional communication skills in English; proficiency in French, German, Italian or Spanish is a significant advantage Ability to manage multiple priorities in a fast-paced, dynamic environment Identify issues and recommend best practices for risk management within the organization. Lead functional projects and programs that enhance risk assessment and mitigation efforts. Collaborate with teams to analyze business trends and their implications for risk management. Contribute to process improvements that enhance the effectiveness of risk management strategies. Provide guidance and support to team members in executing risk management initiatives. Lead credit compliance advisory for new and modified credit products (BNPL, merchant credit, payment innovations), ensuring compliance with Consumer Credit Directive (CCD) and national consumer protection frameworks Review and approve credit-related business initiatives, providing guidance on creditworthiness assessments, responsible lending, disclosure requirements, and customer protection standards Advise on credit risk strategies (underwriting, fraud management, collections, asset sales) and oversee compliance of customer-facing content across multiple European jurisdictions Collaborate with Regulatory Change Management to scope and implement credit-related regulatory developments Provide subject matter expertise on European credit regulations to internal stakeholders Support oversight of key credit compliance processes including issue management, incident reporting, complaints handling, and regulatory reporting Contribute to Second Line Testing program through risk-based testing and thematic reviews of high-risk areas Monitor credit-related incidents and issues, ensuring root cause analysis, remediation, and reporting through governance forums (Credit Risk Committee, Operations Compliance and Risk Committee) Build strong relationships with First Line business owners (Credit Risk, Collections, Product, Business Development) and cross-functional stakeholders (Credit Legal, First Line of Defense Risk & Control) Prepare Management Information materials and present credit compliance updates to governance forums and senior leadership Support internal and external audit exercises and coordinate remediation of audit findings