Electronic Signature Expert (DocuSign)

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for an Electronic Signature Expert (DocuSign) to join our UniQue team.

What will you be doing in this role?

• Provide L1/L2 support for electronic signature solutions, resolving technical issues and escalating when necessary.
• Perform hands-on configuration, updates, and user setup for electronic signature platforms (e.g., DocuSign).
• Support integrations with document management systems (e.g., SharePoint, OpenText Content Server).
• Assist users with mobile applications for electronic signatures.
• Conduct onboarding, guidance, and training sessions for internal staff and external clients.
• Develop and maintain user guides, FAQs, and knowledge base content to drive adoption.
• Identify recurring issues and recommend process or configuration improvements.
• Promote best practices and encourage change adoption across the organization.

What do you need to succeed in this position?

• Bachelor's degree with minimum of 5 years of relevant experience in IT support, consulting, or application adoption roles.
• Hands-on experience configuring electronic signature solutions (e.g., DocuSign).
• Strong L1/L2 technical support skills.
• Experience integrating with document management systems (SharePoint, OpenText Content Server, or similar).
• Knowledge of mobile applications and user support.
• Demonstrated success in user training and adoption programs.
• Ability to create clear, user-friendly documentation and training materials.
• Excellent knowledge of written and spoken English is required (C1).

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at  or more information.