Fraud Manager

Additionally, the role holder will be primarily responsible for conducting internal investigations related to VP&C businesses and employees, as well as acting as the main Speak Up single point of contact for local stakeholders. Act as the main Fraud and Investigations expert in VP&C and support local stakeholders through the following responsibilities: Fraud Risk Assessments (FRAs): Conduct FRAs within VP&C as required by the Group Senior Fraud Manager for Group Entities. Develop and maintain a FRA plan by identifying fraud-vulnerable processes, products, and services, and align priorities with business owners. Execute detailed FRAs in line with policy requirements, delivering actionable recommendations. Track and monitor FRA actions to ensure timely closure or acceptable residual risk. Fraud Risk in New Processes, Products and Services: Evaluate fraud vulnerabilities in new offerings. Ensure fraud gaps are addressed pre-launch, and that monitoring is in place post-launch. Awareness & Training, and Professional Development: Design and deliver targeted fraud awareness and training initiatives across VP&C, tailored to different stakeholder groups. Pursue continuous professional development to stay current with evolving fraud trends, investigative techniques, and regulatory expectations. Apply this knowledge proactively to enhance the quality of training, improve stakeholder engagement, and strengthen the overall fraud risk management framework. Advise the Group Senior Investigation Manager on the steps necessary to investigate cases of alleged wrongdoing. Prepare and maintain detailed and accurate reports, records, and KPIs for all investigations performed. Ensure all Speak Ups received locally are escalated to the Group Speak Up Committee. Provide advice and consultancy on investigations, as required. Support the wider Group Corporate Security Team. Access to private AXA health insurance and a robust pension scheme to secure your health and future Experienced in fraud risk management, investigations, internal controls, audit, compliance, or related assurance functions—particularly in evaluating controls, identifying vulnerabilities, and managing investigative processes. Extensive experience (minimum 5 years) in fraud management and/or investigations is highly valued. Prior experience in fraud risk management activities such as conducting FRAs, developing anti-fraud controls, or contributing to fraud prevention strategies is also highly valued. Strong relationship-building skills with the ability to collaborate across departments and demonstrate influencing and negotiation capabilities. Skilled in conducting investigations and producing high-quality, detailed reports. Proven leadership capabilities and the ability to deliver in fast-paced, high-growth, and uncertain environments. Experience in designing and/or delivering training, awareness initiatives, or internal communications related to business risks. Analytical mindset with strong influencing skills, capable of critically assessing information, identifying root causes, and developing logical, risk-based solutions. Excellent written and verbal communication skills, capable of conveying complex information clearly to diverse audiences. Proficient in Microsoft Office and data analysis tools. Professional certifications such as CFE (Certified Fraud Examiner) or equivalent are desirable.