German Technical Customer Support Phone, Chat & Email

Job Title
German Technical Customer Support – Phone, Chat & Email | Lisbon

Job Team
German – Technical Support

Location
Lisbon, Portugal (On-site)

Employment Type
Fixed-term contract

Languages
German (C1/Native), English (B2)

Description
Resolve technical issues and support customers via phone, chat, and email in an international environment.

Key Responsibilities

• Diagnose and resolve technical issues

• Provide multichannel customer support

• Document cases accurately

• Collaborate with internal teams

• Maintain service quality standards

Requirements

• Strong German skills

• Technical affinity

• Customer service experience preferred

• Attention to detail

• Team-oriented mindset

Whats in it for you / Benefits

• Stable full-time position

• Paid product and technical training

• International team environment

• Meal allowance and relocation package

• Work and live in Lisbon

• Stable full-time position

• Paid product and technical training

• International team environment

• Meal allowance and benefits package

• Work and live in Lisbon