Guest Experience Expert (receptionnist) (m/f/x)

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

LANGUAGE & WORK AUTHORIZATION

• A good command of French and English is essential.


• Luxembourgish and/or German would be considered an asset.


• Applicants must be legally authorized to work in Luxembourg at the time of application.

COMPENSATION

• Salary range: 33K-39K gross annual. Final offer will depend on experience, qualifications and internal equity.

WHAT WE OFFER

Join Our Team and Enjoy Exceptional Perks

At Marriott International, we believe in taking care of our associates so they can take care of our guests. When you join our global family, you will benefit from a supportive environment designed to help you grow and thrive.

• Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide.


• Lunch support on working days: Designed to make your daily routine more convenient and enjoyable.


• Development Opportunities: We are committed to your growth through professional development, training and international career opportunities.


• Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment.


• TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture.

Discover why Marriott International and Luxembourg Marriott Hotel Alfa can be the right place to build your career.