Hotel Cleanliness Supervisor (m/f/x)

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

LANGUAGE & WORK AUTHORIZATION

• A good command of French and English is essential.


• Luxembourgish and/or German would be considered an asset.


• Applicants must be legally authorized to work in Luxembourg at the time of application.

COMPENSATION

• Salary range: qualified minimum wage. Final offer will depend on experience, qualifications and internal equity.

WHAT WE OFFER

Join Our Team and Enjoy Exceptional Perks

At Marriott International, we believe in taking care of our associates so they can take care of our guests. When you join our global family, you will benefit from a supportive environment designed to help you grow and thrive.

• Explore Rates: Discover the world with your loved ones through special discounted rates at Marriott hotels worldwide.


• Lunch support on working days: Designed to make your daily routine more convenient and enjoyable.


• Development Opportunities: We are committed to your growth through professional development, training and international career opportunities.


• Diverse and Inclusive Culture: Join a team that values diversity, inclusion and collaboration in an international environment.


• TakeCare Program: Our TakeCare initiatives support well-being, community and personal growth, in line with Marriott’s people-first culture.

Discover why Marriott International and Luxembourg Marriott Hotel Alfa can be the right place to build your career.