Logistics and Planning Support Agent

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalization, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organizations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Are you ready to discover the role of an IT Logistics and Planning Support Agent  in Netcompany? 

As an IT Logistics and Planning Support Agent, you will:

• Analyze & process requests of IT equipment by the end-users.
• Assist in the logistical process of order follow-up and receipt.
• Daily stock management and orders, planning and stock coordination.
• Contact Users (Phone and Email) to plan the IT Equipment deliveries.
• Create of Field technician work orders – planning
• Develop basic reports on activities done.
• Participate in the drafting of operational procedures.
• Supervise small size work projects.
• Deliver laptop to user and helping in the first setup.
• Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.
• Office located in Luxembourg, European neighborhood.

What would make you a fit for the role:

• At least 3 years of experience in a similar role.
• Strong knowledge of IT consumer market products.
• Advanced proficiency in all Microsoft Office applications.
• Proficient in spoken and written English and French (min. B2 level).
• Exceptional customer service skills and ability to organize delivery schedules.
• Highly organized with experience in project management tools.
• Strong analytical and problem-solving skills with the ability to adapt quickly.

It would also be a plus if

• General knowledge of EU institutions.
• Experience with European Commission is an asset.
• Knowledge of other EU languages is a plus.
• Bachelor’s degree (IT sector).
• ITIL foundation certified.
• Expert in the logistical process of goods and services
• Knowledge of ServiceNow is a plus.

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Luxembourg, you will be an integral part of a distinguished team of 300+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

#LI-MA1

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/