Manager, Satellite Services Product

ROLE DESCRIPTION SUMMARY

Join an innovative team that is responsible for transforming the customer experience by creating and bringing to market new products and services based upon globalized connectivity without boundaries. We reach beyond the traditional satellite industry and the broader communications landscape.  As part of the SES vision, we will define new products with the performance, features, and flexibility required to open new profitable markets, drive new revenue streams and ensure the most reliable and secure communications globally. To accomplish our goal, we are looking for bold thinkers to fill this role and continue our legacy of innovation for decades to come.

The Satellite Related Services Product Manager/Senior Specialist will be responsible for managing and executing on all Satellite Related Services (SRS) products and associated services to achieve target revenues for the Company.  The SRS Product Manager will be expected to provide Satellite Related Services product growth across commercial and government market segments.  The successful candidate will be a subject matter expert for New Space Service Offerings. Role responsibilities include SRS Budgeting and Forecasting.

PRIMARY RESPONSIBILITIES

• Coordinate planning, execution, and maintenance of Satellite Related Services (SRS) program activities to satisfy customer requirements


• Cultivate and maintain relationships with SRS customers and 3rd party vendors


• Prepare proposals and service requests to address new SRS requirements


• Coordinate SRS requirements and service delivery with customers, vendors, and Intelsat Space Systems, Satellite Operations and Engineering, and Network Operations teams


• Manage all issues with customers and/or vendors that may impact SRS mission support


• Ensure SRS customer and vendor purchase orders are executed in a timely manner


• Negotiate lower SRS vendor pricing


• Engage customers and vendors to renew and extend SRS agreements


• Manage all internal and intercompany administration required to implement the SRS program


• Provide general product support for SRS activities


• Ensure internal/intercompany processes and systems are effectively aligned to support SRS business operations

COMPETENCIES

QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree in a Technical Related Field.


• At least five years of experience writing and editing technically complex proposals in response to RFIs, RFPs and RFQs, required.


• At least five years of technical satellite communications experience.


• Ability to analyze technical documentation and create written materials that clearly communicate technical and business concepts to decision makers.


• Effective English language skills, both written and oral.


• Knowledge of the sales/buying processes and demonstrated ability to engage and develop trusting relationships with customers and partners, at all levels, and internally with Sales Directors.


• Proven ability to collaborate within a cross-functional team environment, while simultaneously handling multiple complex projects with demanding schedules.


• Experience in satellite systems, spacecraft operations, or launch services.


• Must have exceptional customer interface and presentation skills.


• Must have intermediary financial skills and the ability to accurately interpret financial documents


• Teleport Operations, Network Engineering and Project or Program Management experience is required.

OTHER KEY REQUIREMENTS

• We are seeking a fast learner who operates with a sense of urgency and accuracy


• Hosted Payload experience


• Space Situational Awareness Experience


• Multi-orbit Satellite Communications knowledge