Operations Transformation Manager - International Securities Issuance (f/m/d)

Your responsibilities:

Automation & Innovation

• Own and drive the operational innovation pipeline for international issuance


• Identify automation opportunities, define business requirements, and set quality standards for change delivery


• Lead the design and validation of automated workflows for securities code opening and reference data enrichment


• Maximise straight-through processing (STP) rates through automation


• Act as the primary operational voice in automation and digitisation projects (e.g. CORA and D7)


• Ensure technology solutions reflect operational reality and regulatory requirements


• Define and maintain operational readiness standards for new automated capabilities prior to production deployment

Delivery Hub Enablement

• Serve as subject matter expert and primary escalation point for complex operational cases handled by the Prague Delivery Hub


• Provide expert guidance rather than direct execution of tasks


• Design and deliver structured knowledge transfer programmes to build sustainable capability in the Delivery Hub


• Reduce dependency on Governance Hub intervention over time


• Develop and maintain operational procedures, process documentation, and training materials aligned with best practices and regulatory requirements


• Monitor exception patterns and quality issues, identify root causes, and drive systemic improvements

Change Management & Business Testing

• Lead business acceptance testing for new operational capabilities


• Own test scenario design and sign-off on operational readiness


• Represent operational interests in project workshops and working groups with Product Management and IT


• Manage operational impact assessments for regulatory, depository, and market structure changes


• Drive operational representation in Sales Growth initiatives


• Translate business requirements into operational feasibility assessments and implementation plans

Regulatory & Market Expertise

• Maintain expertise in international primary market standards (Numbering Agency guidelines, ICMA, ISMAG)


• Translate regulatory developments into operational requirements


• Own the operational framework for review, creation, and assessment of complex international issues and LuxCSD eligibility


• Cover NGN/NSS structures and ECB eligibility criteria


• Process complex queries independently in a professional and timely manner (internal and external, including LuxCSD-related topics)


• Build and maintain a strong professional network with market participants, issuing agents, and industry bodies


• Act as a point of reference for internal and external stakeholders


• Independently update internal procedures to reflect operational and regulatory developments

Your profile:

• University degree, or comparable qualifications or relevant banking experience


• Strong understanding of financial markets and instruments


• 4-5 years expertise in capital markets


• Proven track record in process automation and transformation in addition to operational expertise


• Strong knowledge of relevant regulatory frameworks (e.g. CSDR, ICMA standards, LuxCSD eligibility rules)


• Strong analytical skills with the ability to think in systems and processes and identify structural improvements and automation opportunities


• High level of accuracy, flexibility, and strong organisational and communication skills


• Consulting mindset: ability to advise, enable, and transfer knowledge rather than execute tasks


• Ability to work independently and drive topics to completion without close supervision


• Strong customer focus and ability to represent operations externally with market participants


• Ability to work under pressure and meet deadlines


• Adaptability in a constantly changing environment


• Willingness to take responsibility and escalate risk where necessary


• Proactive attitude with strong initiative and commitment to continuous learning and development


• Fluency in written and spoken English