Receptionist & Facilities Coordinator (m/f/d) - Luxembourg

Why Eurobank Private Bank Luxembourg?

Are you enthusiastic about having a positive impact and working with a great team?

Eurobank Private Bank Luxembourg is a premier hub for private banking, where the journey is lifelong and built on trust, personalized service, reliability, and global perspective. With nearly four decades of experience, our diverse team delivers bespoke solutions with excellence, innovation, and integrity. If you are motivated by purpose and inspired by collaboration, you will find an environment where your growth is nurtured, and your contributions truly matter.

Position Overview

We are seeking a dynamic and service-oriented professional to join our General Services team as a Receptionist & Facilities Coordinator.

Your key responsibilities will be:

• Serve as the first point of contact, welcoming clients and visitors.
• Direct guests to appropriate departments or staff members.
• Manage incoming calls and emails, ensuring prompt and courteous responses.
• Route communications to relevant teams or record messages as needed.
• Handle incoming and outgoing mail and deliveries.
• Respond to general inquiries from clients and staff, providing basic assistance.
• Schedule appointments and manage calendars to optimize staff availability.
• Support administrative tasks including filing, data entry, and document preparation.
• Monitor visitor access and maintain accurate guest logs.
• Provide operational support to the General Services and Secretariat departments.
• Oversee building systems including HVAC, plumbing, electrical, and elevators.
• Supervise cleaning, landscaping, and technical service providers.
• Coordinate with the Building Management Company on facility-related matters.
• Back-up of General Services.

You will be a great candidate if you:

• Have minimum 2 years in a similar role, ideally in business or customer service environments.
• High school diploma required; coursework in business administration is an asset.
• Have strong computer literacy and familiarity with office tools, experience with banking software is advantageous.
• Proficiency in English and French required; written and verbal communication skills in Greek and/or any other language will be an asset.
• Have excellent organizational and multitasking abilities.
• Have strong interpersonal and communication skills.
• Attention to detail with analytical and logical thinking.
• Have basic understanding of banking services and procedures.

• A comprehensive remuneration package.     
• Premium health & life insurance for you, your partner and/or your family.
• Pension plan to support your future plans and long-term expectations.   
• Extra days of annual leave (vs the legal minimum), in line with the collective bargaining agreement (banking convention).
• Access to exclusive discounts and perks across leisure, shopping, travel, and wellness through our employee benefits platform.   
• Monthly lunch vouchers.
• Monthly parking allowance.
• Preferential conditions on banking products through our partnership with a local banking institution.

If you think you are the right fit for this role, we'd like to hear from you! Apply by 28/10/2025

At Eurobank Private Bank Luxembourg, we are committed to providing equal employment opportunities and prohibit all forms of discrimination. All applications will be treated fairly and with the utmost confidentiality.