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German Speaking Customer Service for Construction industry

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Arbeitsbeschreibung - German Speaking Customer Service for Construction industry

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative in the Construction Industry. This position is aimed at individuals passionate about providing excellent service while working within a dynamic sector. Join our team and support clients in managing their needs related to construction projects and services.


Responsibilities

  • Deliver top-notch customer service to German-speaking clients in the construction industry through phone, email, and chat.
  • Assist clients with inquiries related to products, services, and project details.
  • Provide support with order processing, delivery schedules, and product availability.
  • Manage customer complaints and feedback professionally, ensuring timely resolution and client satisfaction.
  • Maintain a comprehensive understanding of construction materials, tools, and services offered.
  • Collaborate with project managers and sales teams to inform clients about ongoing projects and updates.
  • Document all customer interactions accurately and contribute to reporting and analytics for service improvement.
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably within the construction or industrial sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and the ability to handle challenging situations calmly.
  • Proficiency with customer service software and Microsoft Office Suite.
  • Detail-oriented with strong organizational skills.
  • A proactive attitude with the ability to work independently and as part of a team.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Construction industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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