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German Speaking Customer Service for Pharmaceuticals industry

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Arbeitsbeschreibung - German Speaking Customer Service for Pharmaceuticals industry

Patrique Mercier Recruitment FR is delighted to offer an excellent opportunity for a German Speaking Customer Service Representative in the Pharmaceuticals industry. This role provides a unique chance to contribute to a vital sector by ensuring that clients receive the support and information they need regarding their pharmaceutical products and services.


Responsibilities

  • Deliver exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to pharmaceutical products, prescriptions, and services.
  • Provide accurate information regarding product usage, side effects, and compliance with regulations.
  • Handle customer complaints and provide solutions in a timely and professional manner.
  • Collaborate with healthcare professionals and internal teams to address client needs effectively.
  • Maintain up-to-date knowledge of pharmaceutical products and industry regulations to ensure compliance.
  • Document all customer interactions accurately and maintain meticulous service records.
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably in the pharmaceuticals, healthcare, or related industries.
  • Strong communication and interpersonal skills, with a customer-focused approach.
  • Excellent problem-solving skills and attention to detail.
  • Ability to handle sensitive information confidentially and professionally.
  • Familiarity with regulatory requirements in the pharmaceuticals industry is a plus.
  • Proficiency in customer service software and Microsoft Office Suite.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Pharmaceuticals industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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