Senior Business Process Consultant (Digital Banking)

At Quento Technologies S.A., the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento Technologies S.A., we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies S.A. seeks a highly motivated and experienced Senior Business Process Consultant with a deep specialization in Digital Banking. This is a key strategic role where you will act as the bridge between business objectives and technology implementation for our banking clients. You will be responsible for analyzing, redesigning, and optimizing core banking processes to enhance efficiency, improve customer experience, and enable digital innovation.

Your responsibilities will entail:

• Lead and facilitate workshops with senior client stakeholders to analyze and map existing "as-is" business processes in areas such as customer onboarding, loan origination, payments, and wealth management;
• Identify bottlenecks, inefficiencies, and opportunities for improvement through process re-engineering, automation, and digitalization;
• Design innovative and efficient "to-be" processes that align with the client's digital strategy and leverage modern banking technologies;
• Develop comprehensive business cases, process flow diagrams (using BPMN or similar notations), and detailed business requirements;
• Translate business needs into clear functional specifications for technical and development teams;
• Serve as a subject matter expert on digital banking best practices, advising clients on market trends and competitive solutions;
• Collaborate closely with project managers, IT architects, and change management teams to ensure the successful implementation and adoption of new processes;
• Measure and report on the impact of process improvements, demonstrating value through key performance indicators (KPIs);
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

• Experience: A minimum of 5 years of experience in a Business Process Consultant, Business Analyst, or similar role;
• Industry Expertise: Mandatory, in-depth experience within the Financial Services or Banking industry, with a strong, demonstrable focus on Digital Banking transformation projects;
• Process Methodologies: Strong proficiency in business process modeling and analysis techniques (e.g., BPMN, Lean);
• Domain Knowledge: Solid understanding of core banking products, operations, and the challenges of digital disruption in the financial sector;
• Location: Must be a resident of and legally eligible to work in Luxembourg;
• Communication & Stakeholder Management: Exceptional communication, presentation, and facilitation skills. Proven ability to engage with and influence senior stakeholders;
• Languages: Fluency in English is required. Proficiency in French and/or German is a significant advantage;
• Work Ethic: Highly autonomous, disciplined, and proactive, with a proven ability to deliver high-quality results in a remote work environment.

• A competitive salary and benefits package compliant with Luxembourg standards;

• A 100% remote working model, offering flexibility and work-life balance;
• The opportunity to work with major European banking institutions on high-impact digital transformation initiatives;
• A collaborative and international team environment that values expertise and innovation;
• Significant opportunities for professional development and career progression.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento Technologies S.A. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Quento Technologies S.A. collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.