C

Senior Business Analyst

salary Salary :

€2 monthly

icon briefcase Auftragstyp : Vollzeit

Anzahl der Bewerber

 : 

000+

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Arbeitsbeschreibung - Senior Business Analyst

Description

Join COSMOTE Global Solutions NV as a Senior Business Analyst and become a key player in bridging the gap between business needs and technological solutions. You will work closely with stakeholders to ensure the delivery of high-quality business solutions that drive efficiency and innovation within the organization.

Daily support

  • Single point of contact towards users and, if applicable, to other IT teams
  • Problem follow-up and resolution
  • Prioritisation
  • Root cause analysis
  • Documentation
  • Maintain a log of all user support requests (including resolution) and provide monthly summaries to the JASPERS QMU Officer in a format to be defined at the start of the assignment
  • Wherever necessary update the manuals
  • Identify needs to improve the design and/or operation of the JASPERS applications
  • Support JASPERS staff in processing ad hoc requests for data insertion, extraction and manipulation from JASPERS RDBMS
  • Provide technical support to end-users

Bug fixing

  • Problem analysis including debugging, if applicable, together with the user and other IT teams
  • Proposal of solution including estimation
  • Problem resolution
  • Testing
  • Documentation

Evolutive maintenance

  • Business analysis, if needed
  • Periodical clean-up
  • Design of solution including estimation
  • Resolution
  • Testing
  • Documentation

Release management

  • Branch management (i.e. patching and merging)
  • Usage but also configuration of build environment
  • Build of releases
  • Coordination with other IT teams if needed
  • Documentation

Testing

  • Non-regression testing
  • Pre-release testing of newly developed functionality
  • Documentation

Continuous improvements

  • Challenge existing processes with the aim of reaching higher efficiency
  • Automation of repetitive tasks
  • Documentation of processes
  • Training/guidance of more junior or new resources.


Requirements
  • Relevant University Degree
  • 7 years of experience with business analysis and/or requirements engineering in a financial services institution (investment bank, retail bank, insurance undertaking, etc.).
  • Proficiency in English (B2 level of Common European Framework of Reference for Languages or equivalent).
  • Experience with agile development methodologies and software tools for agile planning as Jira. 
  • Preferred Qualifications / Experience:
    • Ability to quickly learn the objectives, structures, operations and policies of a new business area.
    • Strong problem resolution, negotiation, and influencing ski ls.
    • Proven interpersonal skills and an ability to influence senior leaders and peers.
    • Experience creating documentation such as business case documentation or business requirements summaries.
    • Adaptability and a willingness to learn new skills.
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