Senior Business Implementation Lead

About Waystone  

Waystone is a leading asset-servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion

This role sits at the centre of business and technology, ensuring solutions are designed and implemented in a way that aligns with business needs, operational realities, and long-term strategic goals.

A key focus will be driving the quality and consistency of business analysis and functional design, ensuring requirements are clearly defined, structured, and ready for implementation.

Working closely with senior business stakeholders, product leadership, and technology teams, you’ll ensure strong alignment, remove delivery blockers, and support successful adoption across the organisation.

Key responsibilities

• Drive business fit and solution quality
  Ensure solutions are aligned to real business needs, with clear, robust requirements and functional designs that support effective implementation and adoption.


• Act as a bridge between business and technology
  Translate business priorities into clear direction for delivery teams, ensuring alignment between business objectives and technical execution.


• Lead analysis and design workstreams
  Oversee business analysts and data analysts, driving clarity, consistency, and quality across requirements, processes, and data definitions.


• Shape solution design (in partnership)
  Work with senior stakeholders across business and technology to influence platform design, ensuring it is scalable, usable, and aligned to strategic goals.


• Support data and operating model development
  Ensure data requirements and structures reflect business needs, and support the development of target operating models.


• Drive adoption across the business
  Engage senior stakeholders and business teams to build understanding, readiness, and commitment to new ways of working.


• Remove delivery roadblocks
  Identify and resolve cross-functional challenges that could impact delivery or adoption.

Skills & experience

• Significant experience in large-scale transformation, platform implementation, or complex change programmes


• Strong track record operating between business and technology teams


• Experience leading business analysis and functional design in complex environments


• Ability to influence senior stakeholders and drive organisational alignment


• Experience working with data-led platforms or enterprise data environments


• Confident, credible communicator with strong executive presence

Personal attributes

• Strategic but pragmatic, with a focus on delivery


• Strong leadership and ability to bring clarity in complex environments


• Comfortable operating at executive level across business and technology