Senior Controller, Customer Service Delivery

Competencies

 Solid knowledge of satellite communications techniques, architecture, and protocols

 Sound knowledge of DTH platforms, IP networks and Internet infrastructure (BGP/DNS/IPV6 etc.) and/or Broadcast systems and technologies (DVB/Multiplexing/Contribution/Distribution)

 Operating knowledge of VSAT platforms and associated systems

 Working knowledge of systems and server infrastructure (Linux/Windows)

 Oriented on customer experience

 Results-oriented with the ability to provide accurate reporting as required

 Ability to work in a team environment, and independently as required

 Good analytical and problem-solving skills

 Motivated to continuously acquire new knowledge and competencies

 Inspired to develop/improve the working environment

 Tangible improvements to systems under personal responsibility

 Excellent written and oral communication skills

 Good level of English

Qualification & Experience

 An electronics/telecommunications/ICT (BS/MS) degree, or equivalent qualifications and experience

 Theoretical and practical knowledge of satellite communications, networking and/or IT systems