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Senior T24 Application Support Engineer (ID:3669)

icon building Unternehmen : Stafide
icon briefcase Auftragstyp : Vollzeit
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Arbeitsbeschreibung - Senior T24 Application Support Engineer (ID:3669)

As a Senior T24 Application Support Engineer, you will:
  • Provide Level 2/Level 3 production support for Temenos T24 Transact and Temenos Payment Hub (TPH).
  • Investigate, analyze, and resolve production incidents within defined SLAs.
  • Monitor and support end -to -end payment processing, including transaction lifecycle and card management.
  • Troubleshoot and resolve issues related to integrated banking channels and external systems.
  • Handle General Ledger (GL) reconciliation and coordinate with finance and operations teams.
  • Work closely with development teams to escalate defects and implement long -term fixes.
  • Ensure system stability, performance, and availability of critical banking applications.
  • Act as a subject matter expert (SME) and guide junior team members on T24 -related topics.
What You Bring to the Table:
  • 5–8 years of overall IT experience, with strong expertise in Temenos T24 Transact and TPH support.
  • Hands -on experience with Arrangement Architecture (AA), Reporting, TPH, IF, and IRIS modules.
  • Strong technical skills in SQL, JBase, InfoBasic, and Java (L3 extensibility).
  • Experience working with Temenos Transact Release R21 or later.
  • Good understanding of SEPA and SWIFT messaging standards.
  • Experience in production support environments, including incident, problem, and change management.
  • Exposure to banking/payment domain, especially transaction processing and reconciliation.
You should possess the ability to:
  • Perform advanced troubleshooting using SQL queries and debugging techniques.
  • Analyze complex production issues and provide timely resolutions.
  • Manage payment flows and identify bottlenecks in transaction processing.
  • Collaborate effectively with cross -functional teams (development, finance, operations).
  • Identify recurring issues and drive root cause analysis (RCA).
  • Suggest and implement automation or process improvements.
  • Handle high -pressure production environments with strong problem -solving skills.
  • Ensure adherence to SLAs, quality standards, and compliance requirements.
What We Bring to the Table:
  • Opportunity to work on core banking and payment systems in a high -impact environment.
  • Exposure to modern Temenos platforms and financial transaction ecosystems.
  • A collaborative work culture with opportunities to mentor and lead initiatives.
  • Continuous learning and growth in banking technology and production support excellence.
  • A dynamic environment focused on innovation, automation, and operational efficiency.
Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out.

Recruiter: Aswin Dhanvandhar
Phone: +31 20 369 0609 ; Extn :141
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/aswin -dhanvandhar

Original job Senior T24 Application Support Engineer (ID:3669) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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