Service Manager - Software Defined Networking (FEB25)

🚀 Join Our Team as a Service Manager – Software Defined Networking (SDN)! 🌍

We are looking for an experienced Service Manager to lead the Software Defined Networking (SDN) services.

This role is crucial in ensuring operational excellence, SLA compliance, and continuous improvement of SDN services.

🔹 Your Key Responsibilities

✅ Oversee end-to-end SDN service management ensuring stability, security & performance
✅ Act as the main interface between service providers, and operational teams
✅ Ensure compliance with SLAs, KPIs & ITIL best practices
✅ Lead incident, problem & change management for SDN services
✅ Collaborate with teams & vendors to align SDN services with business needs
✅ Drive innovation, automation & cloud-aligned SDN service evolution

🔎 #ServiceManagement #SDN #Networking #ITIL #CloudNetworking #CiscoACI #VMwareNSX #OpenStack #LuxembourgJobs #ITJobsEurope #TechLeadership

🔹 Your Profile

✔ 5+ years’ experience in IT Service Management with a focus on networking & SDN
✔ Strong knowledge of ITIL, enterprise networking & SDN solutions (Cisco ACI, VMware NSX, OpenStack, etc.)
✔ Understanding of hybrid & multi-cloud SDN is a plus
✔ Excellent leadership, communication & problem-solving skills
✔ Fluent in English (French or other EU languages are a plus)

💡 Ready to take on a strategic role in shaping the future of SDN ? Apply now!