Associate, Atlassian Consultant- 6 months contract and extendable

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

About the Role

• Design and build scalable Jira and Confluence solutions, such as for Jira Service Management (JSM), complex project management use cases and more.


• Conduct business analysis sessions with stakeholders to extract functional requirements and translate business "pain points" into technical solution designs that follow Atlassian best practices.


• Develop advanced automation rules and scripts to streamline business processes.


• Execute end-to-end Atlassian Cloud migration and consolidation projects, from assessment and planning phase to execution and post-migration optimisation.


• Assess existing Data Center/Cloud environments, identifying risks, dependencies, and optimisation opportunities.


• Provide ongoing functional support and troubleshooting for clients, acting as a subject matter expert for platform configuration.


• Create comprehensive technical documentation, including migration runbooks and configuration guides for client handovers.


• Develop comprehensive training materials, including user manuals tailored to specific client configurations.


• Deliver training sessions for end-users and site administrators to ensure successful platform adoption and self-sufficiency post-delivery.

Key Responsibilities:

• 4+ years of hands-on experience as an Atlassian Consultant.


• Expert-level mastery of the Jira and Confluence administration ecosystems, including site-level governance, advanced configurations, and complex feature deployment.


• Proven track record of executing Atlassian Cloud migrations as an independent technical contributor.


• Proficiency with migration tools such as JCMA, CCMA, and manual import methods.


• Experience with Automation for Jira and familiarity with scripting (e.g., ScriptRunner, Python, or REST APIs).


• Ability to work autonomously, moving from initial assessment to final delivery without constant technical supervision.


• Excellent communication skills to facilitate requirement gathering and provide clear guidance to non-technical users.


• Highly proactive learner who stays ahead of the Atlassian Cloud roadmap and rapidly masters emerging features to provide innovative client solutions.

Nice to have

• Atlassian Certified Professional (ACP) certifications.


• Experience in a consulting environment or a client-facing service role.


• Familiarity with ITIL processes or Agile methodologies.

Who you are

• You thrive in a collaborative and agile environment, embracing feedback and iteration.


• You are curious and continuously seek opportunities to learn and apply new technologies.


• You take ownership of your work, ensuring high standards and accountability.


• You communicate clearly, adapting your style to different audiences and stakeholders.


• You remain adaptable and resilient in the face of shifting priorities or technical challenges.

What Appnovation Offers 

• Challenging and rewarding work with real impact


• Direct Access to Cutting-Edge AI Platforms


• Diverse and Inclusive Culture


• Growth opportunities for personal and professional development


• A collaborative and innovative work environment where your ideas are valued


• Exposure to exciting projects and high-profile clients


• Supportive work environment with access to company leaders


• Hybrid working model

What Benefits Appnovation Has to offer 

• Private Medical Plan 


• EPF


• Wellness Allowance


• ME Days


• Employee Assistance Programme


• Fertility and Menopause Leave