Product Trainer

Duties and Responsibilities:

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

• Responsible to conduct training needs for merchandisers, via meeting with Team leaders to understand merchandiser on field performance (attitude/ compliance delivery) or TNA directly to merchandisers.
• Required to familiarize oneself with the Project Product knowledge and knowledge delivery.
• Required to be diligent in doing research and reading to produce training material related to the topic to improve the knowledge of oneself and the knowledge of receiver. Self-update with current FMCG market update in the market.
• Planning monthly training calendar, ensure attendances by target audience.
• Key person to update Training material for all aspect.
• Creator to Training Material (soft skll / refresher / case study / workshop) - brainstorm with team from time to time.
• Involve in merchandiser performance review & also new joiner coaching program.
• Conduct RPS training to New Joiner with quiz.
• Ensure theory training of system conducted to all merchandisers.
• Field training upon requested by TL, especially for new joiner.
• Work closely with TL & admin to understand area for improvement to adapt into merchandisers monthly refresher topics.
• Involve in merchandising monthly meeting & update on bulletin.
• Required to travel to outstation for refresher training or field training whenever requested.
• Involved as committed member to plan for agenda when there is event such as Townhall,

Academic Qualification(s):

• Candidates must pass at least SPM level & above and have experience in merchandising field. 

Work Experience / Skills Requirement(s):

• Communication Skill.
• Problem solving Skill.
• Customer Relation Training.
• Motivation Training.
• Leadership Training for TL.
• SMR Training.