Project Manager

Purpose of this role

• Manage strategic and transformation projects and technology implementation throughout the project lifecycle.


• Identify, document, analyse, challenge internal & external customer requirements (if required), to ensure the project meets business needs / strategic aims.
  Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks and issues as required.


• Ensure Transformation objectives and deadlines are met in line with defined Project charter.


• Ensure compliant with project governance and standards as stipulated in the PMO Governance Framework.
  Communicate the roles and responsibilities defined in the project organization structure


• Resolution of issues and mitigation of risks without compromising the timeline.
  Track benefit outcomes and update the Steering Committee.

Main Responsibility

Project Planning

• Understand the overall initiatives to manage scope and dependencies for the project and workstreams.


• Provide clear definition of project in terms of scope, work schedule, stakeholders, risks, resources, communication plan, and benefit measures.


• Develop project plan based on business case (if any) or agreed scope for approval by Project Sponsor / Project Steering Committee (PSC).

Project Execution

• Develop work breakdown structure (WBS) for resource allocation and identify dependencies.


• Define and communicate roles and responsibilities of project team (including vendor) to ensure alignment in terms of expectation and accountabilities.


• Create and maintain work schedules, define milestones and critical path for timely completion.


• Establish and maintain regular meetings/cadence for progress reviews, SDLC tollgate reviews, and prioritization/escalation discussions.


• Understands the scope and requirements of the project and ensures the implementation is compliant to customer processes and BNM regulations.


• Understands technical issues and escalate issues as needed and drive them to resolution.


• Effectively use metrics to track progress, identify issues, make decisions and improvements.


• Proactively anticipate project risks and issues to identify resources, corrective actions or leadership escalations needed to maintain project timelines.


• Manage change using appropriate verification techniques to assess impact, evaluate options, estimate cost, and present justification for approval by Project Sponsor / PSC.


• Identify and escalate project interdependencies and propose mitigation for associated risks. 


• Perform project closure with proper handover and acceptance by the stakeholders and submit files for PMO project repository.

Post Implementation

•  Formalized support model for project closure.


•  Perform post implementation review and share lessons learned.

Change and Risk Management

• Chair project status meeting to drive outcomes or lead problem solving meetings to reach conclusions and agreement on resolutions.


• Perform risk management to mitigate all identified risks. 


• Oversee project communication and clarify communication gap by delivering message / guidance / directions timely, driving decisions, and updating stakeholders.


• Manage expectation of Project Sponsor throughout the project lifecycle, which includes to obtain buy-in from Key Stakeholders / Senior Management.

PMO / Project Governance

• Adopt project governance standards and ensure desired outcomes and its original intent is met.


• Formalize project organization structure, roles and responsibilities, person-in-charge, and key deliverables.

Qualification and Experience Requirement

• Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.


• Professional certification in project management is preferred, but certified PMP and/or certified Scrum Master is added advantage