Salesforce Team Lead/ Manager (Contract role/ based in Malaysia)

Solution Design

• Design Salesforce solutions aligned with business requirements
• Project design and implementation experience in at least 3 Salesforce modules:
  • Sales Cloud
  • Marketing Cloud
  • Service Cloud
  • Data Cloud
  • Revenue Cloud
  • Financial Services Cloud
  • Field Service Management
  • Commerce Cloud
• Define integration architecture across Salesforce and external systems
• Recommend OOTB vs customized solutions based on best practices

Presales & Proposal Development

• Support presales engagements, including discovery workshops and solution presentations
• Develop solution proposals, implementation approaches, and effort estimates
• Work with sales teams to shape opportunities and articulate value propositions

Project Delivery & Management

• Lead project delivery and execution as Team Lead or Project Manager, ensuring scope, timeline, and quality are met
• Manage stakeholders across business, IT, and vendors
• Oversee project risks, issues, and delivery governance

Technical Familiarity
Good understanding from a development and technical architecture perspective, including:

• Apex
• OmniStudio
• Salesforce integrations (APIs, middleware, data architecture)
• Platform customization and extension approaches
   

Requirements:

• Bachelor's degree in any field
• Minimum 8 years of experience in Salesforce solutions, presales, or consulting roles
• Proven experience in solution design, project delivery, and proposal development
• Experience leading client engagements and delivery projects
• Strong consulting, stakeholder management, and presentation skills
• Experience delivering complex Salesforce transformation programs is a plus
• Background in consulting or client-facing roles is a plus