- Global MNC
- Rewarding Benefits
About Our Client
A leading Global Shared Services in the market.
Job Description
* Ensure successful setup of service teams to deliver services to the region.* Ensure delivery performance aligns with service frameworks and customer satisfaction metrics* Monitor compliance and process performance, collaborating with Risk, Compliance, internal control, and internal and external audit teams.* Drive global process standardization, automation, and continuous improvement across the region.* Report performance and escalate local/global issues to the local lead
* Identify and gain approval for enhancements and process improvements for implementation within the company.
* Serve as the SME for the region regarding service level and activities.
* To ensure service delivery and optimal team composition.
The Successful Applicant
* Bachelor's degree holder or higher in Accounting, Finance, or Business * Minimum of 7-10 years working experience in Finance SSC or BPO industry, with team management/ leadership experience.* Strong knowledge of accounting principles and
end-to-end P2P process.* Seeking Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.
* Experience with SAP.
What's on Offer
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in shared services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
Contact
Laxmin Ganapathy
Quote job ref
JN-042024-6411451
Phone number