Retail Business Consultant

Total Number of Openings

Chevron Malaysia Limited is accepting online applications for the position of Retail Business Consultant located in Johor Bahru, Malaysia through April 26, 2024 at 11:59 p.m. (Eastern Standard Time).

Responsibilities for this position may include but are not limited to:

• Meets assigned business plan objectives (Volume/ NOI/OPEX/Compliance Target/Site Count)

• Proactive and takes keen interest to address operational challenges (e.g. retailer financials, business issues). Skilled in problem solving and providing practical solutions to improve overall operations performance

• Possesses good people skills and has the capacity to handle different trade classes and competent in analysing retailer economics and driving for better profitability

• Develops individual and multi-chain service station retailers to improve sales volume (include same store sales) and store operations and drive customer loyalty

• Ensures compliance of network to safety, operating standards and governmental regulations through conducting regular inspections and engagements with retailers

• Reviews financial statements and recommend strategies to improve overall operations of the retailer to meet business plan objectives. Has the ability to proactively engage and convince retailers to execute recommendations and enhance business offering

• Provides leadership to retailers, able to build trust and winning relationship and drive accountability through retailer network to meet operating standards

• Ensures compliance of retailer network in implementing approved retailing practices e.g. wet stock management, merchandising, managing promotional programs

• Committed and determined to develop good and consistent customer service program through retailers

• Develops and maintains team relationship based on integrity, accountability and trust. Influences others to build brand value

Required Qualifications:

• Bachelors’ degree in any field preferably related in Sales and Marketing.

• At least 3 years of working experience managing customers.

• Background in Retails, Sales, Customer Service or Marketing.

• Independent, able to coordinate tight schedules with minimum supervision.

• Proficient in both written & spoken English and Bahasa Malaysia.

• Possess strong communication, interpersonal and negotiation skills.

• Excellent people skills and able to work with diverse groups.

• Demonstrated good teamwork abilities.

• Performance driven, self-motivated and solution orientated.

• Should be Malaysian citizen or holds relevant residence status.

• Possess valid driving license.

• Subject to transfer within Peninsular Malaysia

International Considerations:
Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.