VICE PRESIDENT, TECHNOLOGY OPERATIONS

We will be part of your journey in shaping your future. Aligning with our core values, we give the best in all that we do with utmost professionalism, respect and integrity to our people, customers and the community. There is breadth of opportunities for employees to unleash their potential in this growing bank.

Why Work With Us?

• In MBSB Bank, we thrive to create incredible experience for our people. We invest in developing your talent and skills and we challenge you to ensure you’re able to make an impact. We believe in as YOU grow, WE grow!

• An inspiring workplace and passionate colleagues who are constantly fostering creativity

Humility

The quality being modest and receptive to new ideas, resulting to solutions and growth for the organization.

Treat everyone with respect and courtesy.

Empathy

The quality of feeling and understanding another person’s situation in the present moment.

Serve customers and treat team members with the courage to listen and understand, innovate and lead.

Ethics

The discipline dealing with what is good and bad with moral duty and obligation.

Act with integrity, appropriately and fairly at all times.

Professionalism

Conduct business by providing quality service in a prudent and sustainable business orientation.

Use your competence and experience to achieve the best results.

Passion

Serve customers with enthusiasm and pride.Truly caring about the people we work with.

Giving the best in all that we do.

Employee Benefit & Facilities

• Medical Benefits
• Employee Takaful
• Bereavement Assistance
• Dental & Optical B enefit
• Nursing Room at every floor (PJ Sentral Office only)
• Internal Career Opportunities
• Mobility Benefit (Parking, Public Transportation & Touch N Go)

Health Programmes

• Health Screening
• Covid-19 Vaccination Programme
• In-house gym (PJ Sentral Office only)

Financial Wellbeing

• Employee Education Assistance
• High Achiever Award for Staff’s Child
• Festival Advance

Employee Testimonials

Relationship Manager,
Business Banking Department, Corporate Banking Division,
Head Office
Date Joined: 21 May 2018

MBSB Bank provides trainings to improve my knowledge and quality of work. I feel more driven in my role as Relationship Manager and I hope to gain more experience in my position and getting the opportunity to mentor junior team.

The best moment during my time with MBSB Bank is I had an opportunity to be a part of our photography session for MBSB Bank and took part in the Danajamin Run in 2019

Relationship Manager,
Business Banking Department, Corporate Banking Division,
Head Office
Date Joined: 1 March 2011

MBSB Bank offers a workplace that extends beyond just a career. It offers a supportive working environment and a lovely place to work for career growth across different job functions.

I hold a high value in everything I do, especially when customers reply back with compliments.

Lee Heng Chan

Assistant Vice President
Retail Credit Management Department
Operations Division
Head Office
Date Joined: 27 December 2009

All the employees here work together like a family in taking MBSB Bank to become one of the most well-recognized financial institutions in the country.

Getting promoted to a manager in 2016 which represent a major milestone in my career life.

Digital Ambassador
Channel Management Department
Operations Division
Sibu Branch
Date Joined: 5 June 2012

MBSB Bank is always taking care of the welfare of its employees through internal programs and activities.

I hope that one day MBSB Bank will become a top progressive Islamic Bank in Malaysia.

Manager
Branch Operations Support
Operations Division
Head Office
Date Joined: 7 April 2004

The work culture and employees here are amazing.

The best moment was when I was promoted as the Head of Batu Caves branch.

Driver
Property & Project Monitoring Department
Operations Division
Date Joined: 13 February 2017

Personally, MBSB Bank have always been there for me. They have provided both moral and financial support when my family was going through some difficulties.

Praise to Allah, I have supportive colleagues and management who understands and always ready to assist.

I hope MBSB Bank will continue to grow as an Islamic Bank.

Lee Xin Ni

Senior Executive
Trade Finance Business Department
Corporate Banking Division
Date Joined: 20 September 2021

It was a privilege to be among a group of professional colleagues who was willing to share their valuable experiences and knowledge for mutual benefits. This continuously motivated me with future challenges.

This is a great platform to develop both professionally and personally.

Manager
Financial Advisor - PFI
Branch Distribution Channel
Consumer Banking
Years Experience: More Than 5 Years
Date Joined: 1 April 2008

I enjoyed and genuinely appreciated the bank's priorities, insights and culture. I joined as a FINANCIAL ADVISOR for personal financing-i, and from the start, I have admired everyone's work ethics and goal-oriented approach. MBSB Bank is a bank that operates positively and has its priorities right.

Senior Executive
Financial Advisor - PFI
Branch Distribution Channel
Consumer Banking
Years Experience: More Than 5 Years
Date Joined: 1 March 2016

MBSB Bank is the best company for those who need a benefit, especially as a family man, from nothing, but I already achieve what I need—MBSB Bank for a beautiful life.

Executive
Regional Operations Executive
Branch Distribution Channel
Consumer Banking
Years Experience: 2 - 5 Years
Date Joined: 18 May 2020

Working with MBSB Bank for the past three years has been challenging in my career path. I've gained tremendous exposure in operation and Islamic banking as a whole. Overall, MBSB Bank is a workplace that promotes employee safety, positivity and practical engagement.

Executive
Financial Advisor - Property Financing
Branch Distribution Channel
Consumer Banking
Years Experience: More Than 5 Years
Date Joined: 1 February 2012

MBSB Bank's working environment change me. Build my confidence level and encourage me to go further.

Assistant Vice President
Consumer Collection & Recovery
Operations
Years Experience: More Than 5 Years
Date Joined: 4 February 2004

I have been working with MBSB Bank since 2004. I had a lovely experience and worked as a family throughout the journey. The bank has rewarded me well. Thank you, MBSB Bank.

Employee Engagement Activities

Gen-Z – ‘High Impact Youtuber’ Online workshop

An online workshop for children of MBSB Bank employees on how to create impactful youtube videos.

MBSB Bank High Achievement Award

Rewarding employees who are pursuing higher education and achieve great results while being employed to MBSB Bank.

To encourage and motivate its employees to get vaccinated, MBSB Bank conducted a campaign where every vaccinated employee gets a gift.

Majlis Doa Selamat to welcome the month of Ramadan in Menara MBSB Bank PJ Sentral

The Holy month of Ramadan is a significant one in the Muslim calendar and MBSB Bank always take the opportunity to commemorate it.

MBSB Bank Virtual Charity Run

MBSB Bank organised the first ever virtual run to inculcate healthy and active lifestyle amongst its employees. The total participation fee of RM11,410 that was collected from this activity was contributed to the Society For The Advancement Of The Blind Malaysia.

JOIN US TODAY

Work where you’re inspired to explore your passion, where humility and empathy are nurtured and cultivated. With professionalism and high standards of ethics as part of our foundation, we are committed to create for our employees the environment that encourages continuous growth and learning.

HEAD, BUSINESS TRANSFORMATION, CONSUMER BANKING DIVISION

Job Responsibilities

• Acquire a deep understanding of the technical and/or business aspects, c onduct in-depth reviews with respective stakeholders to understand current state business processes, pain points, and goals for improvement
• Lead and navigate the strategic transformation milestones for consumer banking within the respective consumer banking units
• Product group transformation: strategic alignment of portfolio mix and pricing strategy for consumer, personal financing and mortgage
• Drive ETB and NTB wallet share of financing portfolio via product groups
• Key stakeholder in branch and sales delivery transformation initiatives and outcomes to align overall all consumer banking strategic objective
• Oversea overall asset portfolio health and business key strategic objectives for the Consumer business.
• Monitor the progress of each project and ensure timely delivery with fit for purpose delivery on consumer banking key strategic deliverables
• Develop and strengthen relationships with executives across the business segments
• Communicate, present findings and outcomes to senior management and stakeholders in a structured manner along with actionable outcomes
• Contribute to team management and continuous team improvement
• Evaluate risk when business decisions are made, demonstrating particular consideration for the firm's reputation, its business and assets, by driving compliance with applicable laws, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Performs other duties and functions as assigned by Division Head.

Job Requirements

• Bachelor's/University degree or equivalent experience
• 7+ years' experience in people management
• Understanding of Consumer Product behavior Secured and unsecured
• Relevant experience in consumer business transformation
• Previous project management experience: project planning, execution and stakeholder management
• Problem solving skills, sound business judgment, and demonstrated result orientation
• Critical thinking; thinks outside the box and above and beyond conventional wisdom
• Consistently demonstrates clear and concise written and verbal communication
• Collaborative work style; effectively interacts with partners across organisational boundaries/hierarchies
• Displays a leadership presence; commands respect and will earn trust of senior leaders
• Multi-tasks productively and reliably, while managing conflicting priorities
• Business builder capable of creating vision and motivating a geographically dispersed team
• Proven track record of successfully managing a complex business with Profit and Loss (P&L) management experience
• Good understanding of the banking products

FINANCIAL ADVISOR, MORTGAGE FINANCING, NATIONWIDE

Job Responsibilities

• Plans, coordinates, implement marketing strategies to promote and develop new customer base for Property Financing products.
• Actively participates in roadshows, property fairs and sales launches at developers’ sites.
• Maintain close business relationships with solicitors, housing developers, financial institutions and relevant authorities.
• Acts as an intermediary between the Bank and Customers to collect relevant documents, to conduct property inspection or field visits and to provide status update to customers on their application.

Job Requirements

• Bachelor Degree in any field
• Minimum 2 years of experience in customer service and banking
• Proactive, independent and good interpersonal skills.
• Excellent communication skills, both written and verbal.
• Must be detail-oriented with the ability to multi-task with tight deadlines.
• Analytics and able to collect and analyze information, problem-solve, and make decisions.
• Knowledge of property market trend will be an added advantage.
• Strong initiative and desire to exceed sales target.
• Possess strong writing, communications and interpersonal skills.
• Good marketing, sales management and analytical skills.
• Plans, coordinates, implement marketing strategies to promote and develop new customer base for bank products.
• Actively participates, conduct and coordinate awareness campaign such as booth promotions and road tours;
• Maintain close business relationships with customer, solicitors, housing developers, financial institutions and relevant stakeholders.
• Acts as an intermediary between the Bank and Customers to collect relevant documents, to conduct proper Know Your Customer on customers and business partners to ensure data integrity.
• Provide clients with outstanding service standards based on professional relationship management.

Policies, Systems, Processes and Procedures

• To adhere to departmental policies, systems, and procedure so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
• Keep abreast with financial services of the Group, rules and regulations under BNM and Association of Banks in Malaysia as well as the latest development within the banking circle.
• Apply good organizational skills to ensure relevant information and documents are easily accessible when needed.
• Drive sales and formulate action plans to achieve sales target.
• Conduct presentations and provide consultations / proposals to potential clients in meeting their operational needs.
• Build and foster long term and profitable relationships by providing quality and professional customer service.
• Work closely with internal parties in planning new product launches to ensure it meets planned revenue and volume projections.
• Proactively sell company products primarily for wealth management and deposits products.
• Provide referrals of other Bank’s products to relevant parties to ensure an optimal reach of customers and reach achievement of targets set.
• Handle account opening and customer’s inquiries on all products related matter.
• Provide advice on financial planning and perform other service functions, including navigator function, whenever required.
• Act as reference point for Wealth Management solutions and collaborate with other business units in doing sales of banks products to capitalize on the mutually rewarding business relationship.
• Act as customers’ single point of contact and handle relationship management
• Perform Know Your Customer/Customer Due Diligence for financial/non-financial transactions.
• Ensure high standard of customer service in line with the quality and standards set by the Bank.

Job Requirements:

• Degree with minimum CGPA of 2.5. Those who do not meet the above requirement shall require minimum 1 year in relevant working experience.
• Years of experience:
  • Associate 1-3 years
  • Senior Associate 3-5 years
• Advisor 5 years and above of relevant working experience in banking / financial related field, preferably in wealth management industry / Takaful Specialist.
• Must possess required licensed under MTA ( Malaysian Takaful Association )
• Bumi applicant: PCE + CEILI & TBE license.
• Non Bumi applicant: PCE + CEILI license.

APPLICATION SUPPORT EXECUTIVE, TECHNOLOGY APPLICATION, TECHNOLOGY DIVISION

Job Responsibilities

Application Development

• Gather project / change request requirements from stakeholders.
• Provide feedback on the requirements of the project / change request.
• Involved in solutioning and developing the enhancements to meet the
• requirements
• Complete and deliver the enhancements based on the assigned timeline.

Application Support

• Attend problem log and service request which related to application under
• Channels section and its associated system
• Involved in system enhancement and/or project related for application under
• Channels section and provide solutioning to the requirements.
• Work collaboratively within Technology Division, its relevant vendors and
• stakeholders in the deployment and testing of all new developments, system
• upgrades, break/fix resolutions, and compliance.
• Engaging vendors for all application technical support and troubleshooting
• Execute Department relevant tasks and assignments assigned by supervisor

Job Requirements

• Experience in full stack development
• Possess technical troubleshooting, critical thinking and problem-solving skills
• Understanding of System Development Life Cycle (SDLC)
• At least 1-3 years working experience in application development and/or support
• Knowledge in Bank IT Systems, process, policies and environment would be a good advantage.
• Degree/Advance Diploma/Certificate in IT or related computer technical qualifications from recognize polytechnic/university /college.

EXECUTIVE, PROJECT & MONITORING, COMPLIANCE & SUPERVISION, CONSUMER CREDIT OPERATIONS, OPERATIONS

Job Responsibilities

• Monitor on the status of project under CCOD and updates HOD on the progress of the projects belongs or related to CCOD.
• Perform inspection and checking for CCOD team on the process and guideline to make sure staff follow as per requirement in the procedures.
• Prepare training or guidelines to CCOD staff on the procedures or new process related to CCOD.
• Liaise with internal stakeholders, i.e Compliance, Internal Audit, Operational risk, Corporate, People & Culture Division, Technology Division etc.
• Prepare reports related to Project & Monitoring (if any)

To administrate and monitoring:

• Security documents for Property Financing – HQ and RCCO before submitting to Documentation Unit
• Follow-up with solicitor until completion of security documents.
• Ad-hoc report
• Any new project related to CCOD (Review documents: CR, URS, BRS)

EXECUTIVE, CHANNEL MANAGEMENT, OPERATIONS DIVISION

Job Responsibilities

The function of the Fraud Management Unit is primarily to ensure efficient and timely service to all incoming Authorization requests and to monitor suspicious debit card transaction/s. Additional functions undertaken by Fraud Management Unit are: -

• Supporting Call Centre after-hours - provide support for Call Centre for backend issues relating to debit cards.
• Supporting Digital Banking after-hours - provide support for Call Centre for backend issues relating to internet banking.
• Supporting Branches related to MBSB Debit Card issue (case to case basis)
• 24 Hours service to verify suspicious transactions.
• Perform outgoing call debit card transaction verification.
• Attending transaction alerted by VRM.
• Review IMS system enrolment report and maintenance log
• Prepare daily report and escalate to supervisor on suspicious activity.
• Escalate fraud case to Dispute Team and Support Team
• Monitor BIN Attack and contact acquiring bank on the activity.
• Notifying Acquirer / TPA for BIN Attack / Fraud Transaction/s - case to case basis
• Attending temporary block listing by verifying with cardholder.
• Attended opt for added card services.
• Monitor system issues and highlight to IT for further action.
• Monitor and assist Contact Centre on Maintenance Report
• Assist SSB/CIT on CRM device monitoring and CIT activity.
• Ad hoc - Perform Testing for new project.
• To assist to related task as and when requires

Job Requirements

• Minimum Diploma / Degree in any field
• Minimum of 1 years of experience in Card Authorization and Monitoring

MANAGER, GOVERNANCE AND SYSTEM ADMINISTRATION, PROCUREMENT, OPERATIONS DIVISION

Job Responsibilities

Governance Role:

• Accountable for Procurement Department’s compliance to Procurement Policy and Procedures.
• Manages, monitors, and supervises all improvements made towards the Procurement Policy and Procedure.
• Improve and recommend changes to improve Procurement processes without compromising the risk and governance.
• Lead and manage all activities between Risk, Compliance and Audit Department such as RCSA, KRA, KRI etc. on behalf of the Procurement Department.
• Responsible for reviewing inputs and recommendations from Audit, Risk and Compliance and to recommend the optimum improvements to improve governance without compromising efficiency and risk.
• Be the Subject Matter Expert (SME) for the entire Source to Procure process and address any queries or confusion between users against the Procurement Policy and Procedure.
• This role will indirectly report to Compliance Division

System Administrator Role:

• This role will be responsible for designing, building, and supporting the SAP Ariba Source to Procure modules and related technologies supporting the Source to Procure organization. You will work with Business, IT Business Partners, vendors and use keen business process understanding, appreciation for simplicity and quality, out of the box thinking and technical knowledge to build holistic solutions that meets MBSB Bank’s business requirements.
• Work very closely with the Procurement team to understand the business requirements and design and build SAP Ariba solutions.
• Support and Maintenance of SAP Ariba production application along with managing and coordinating the service down time and patch updates.
• Work with respective internal stakeholders to build Proof-of-Concepts for potential new solutions and technology pertaining to Ariba Procurement System.
• Provide recommendations and solutions to requests on improvements on system related matters.
• Responsible and Accountable towards ensuring the system processes and governance of the workflow is in accordance with the approved Procurement Policy and Procedure. Some of the tasks would include the following:
  • Managing Templates (New/Copy/Edit) for Sourcing, Contracts, SLP & SPM Templates which includes approval flow, conditions, tasks, questionnaires, template mapping, project groups & team setup, user ID creation/deletion for internal staff.
  • Survey & scorecard maintenance for all upstream processes.
  • Purchase Order management (e.g. add/remove approvers from the approval flow for requisition, close/reopen purchase order for change, receiving).
  • System helpdesk to support (RFP Participation, PO’s, Contract and Supplier management process).
  • Ariba Buyer network Administration (i.e. to log tickets for on behalf of procurement department on workflow related matters)
  • Ensure all requests for changes submitted affecting the system obtain necessary approvals.
  • As the Procurement Admin role access is an extremely powerful access, this individual will be accountable for any changes made to the system and is responsible for ensuring all necessary approvals are obtained and recorded.

Job Requirements

• Minimum 6 years of working experience.
• Minimum 3 years of experience using Ariba SAP Procurement System
• Experienced with the configurations and system setups of Ariba SAP Procurement System
• Familiar with ERP systems such as SAP, Oracle or JDE would be an added advantage

SENIOR MANAGER, DOMAIN ARCHITECT, ENTERPRISE ARCHITECTURE & SOLUTION, TECHNOLOGY DIVISION

Job Responsibilities

To develop, manage and implement architecture projects that will meet organization objectives, these includes.

• Associated with a particular project, that develops or changes one or more applications and/or how applications interact.
• Deliver a solution for one line of business, use specific process and data definitions, and technologies.
• Work relatively tactical and produce relatively concrete models and migration paths.
• Building enterprise reference architecture building blocks and translating these artefacts into target solution building blocks across all architecture domains of Business, Data, Application, Technology.
• Lead and facilitate architecture project solution design activities.
• Strategic and solution driven thought processes guided by Enterprise define principles.
• Collaborate closely with various business units, delivery unit, and various technology teams within the organization and vendors.
• Comfortable in interacting and articulating complex problems to senior leadership in layman's terms.

Job Requirements

• Degree / Advanced Diploma / Diploma / Certificate in IT or related computer technical qualification from recognized polytechnic / university / college.
• Minimum 5 or more years of experience in one or multiple IT disciplines areas and Enterprise Architecture generally.
• Experience across all aspects of architecture: business, service, application, data, infrastructure, integration
• Experience in translating business ideas into architectural concepts and logical design.
• Familiar with information management practices, system development life cycle management, IT services management, infrastructure, and operations, testing life cycle management, Enterprise Architecture and ITIL frameworks.
• Exposure and understanding of existing, new, and emerging technologies.
• Experience in developing architectural standards and road maps.
• Has been involved in managing projects in past work experience.
• Enterprise Architecture certified or equivalent experience using industry standards such as TOGAF.
• Knowledge of or has practiced BIAN framework is an added advantage

Job Responsibilities

• Performs preliminary and final functional/performance testing for new or upgraded systems/applications.
• Managing any new digital product or enhancement to the existing services from requirements study until the system implementation.
• Provide support for the bank’s electronic banking offerings such as Retail Internet Banking (RIB), and Mobile Banking (MIB), Merchant App (MAP), Fraud Management System (eFMS) and E-Wallet.
• Provide consistent high-quality performance in work with emphasis on accuracy, turn-around-time (TAT) and productively.
• Responsible of accuracy, timeliness, and completeness of processes within acceptable service turnaround time.
• Responsible for ensuring response to internal and external stakeholder’s queries within the agreed Service Level Agreement via emails or phone calls.
• Contribute to team development, effectiveness, and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.

Job Requirements

• Cert / Diploma / Degree in Banking & Finance / Business Administration / Accounting / other related business disciplines. Advantage if available, a higher post-graduate diploma of MBA
• Minimum of 1 years of experience in e-banking operations

Job Responsibilities

• To solicit business and to structure financing requirements according to specific Customer requirements.
• To lead in implementation of business directions of the Department and Division in line with the objectives set by the Head.
• Delivery of business objectives and targets of the Department and Division as set by the Head via assisting the Head in planning and participating in team activities.
• Sourcing for new clients, managing the relationship of existing and potential clients within the financing portfolios.
• To review credit proposals with the financial analysis for submission to the relevant approving authority.
• To guide in preparation of indicative terms and letter of offers (“LO”) in accordance with the approved terms and conditions.
• Conduct site visits and prepare visit reports to understand customer’s business operations (new relationship).
• Assist Head to present credit proposals to the relevant approving authorities.
• Ensure compliance with the internal and external policies and procedures of the Bank.
• Facilitate the process of perfecting documents prior disbursement.
• Monitoring of customers’ accounts i.e., payment performance and compliance of the terms in LO and to ensure any deterioration in the asset quality is properly escalated to the relevant authorities.
• Conduct annual/periodical review of existing Top 20 customers

EXECUTIVE, DISBURSEMENT, CONSUMER CREDIT OPERATIONS, OPERATIONS DIVISION

Job Responsibilities

• To ensure disbursement of mortgage financing within the turnaround time
• To ensure compliance prior to drawdown / disbursement.
• Check and verify Legal Completion Report (HF5) and all supporting documents prior to approving the mortgage disbursement in MICOB (MAKER)
• Conduct site inspection prior to disbursement.
• Check to ensure that all pre – disbursement requirements have been complied with.
• Attend correspondence / enquiry in relation to mortgage financing disbursement.
• Perform any other duties as assigned by the higher authority.

Job Responsibilities

• Performs preliminary and final functional/performance testing for new or upgraded systems/applications.
• Managing any new digital product or enhancement to the existing services from requirements study until the system implementation.
• Provide support for the bank’s electronic banking offerings such as Retail Internet Banking (RIB), and Mobile Banking (MIB), Merchant App (MAP), Fraud Management System (eFMS) and E-Wallet.
• Provide consistent high-quality performance in work with emphasis on accuracy, turn-around-time (TAT) and productively.
• Responsible of accuracy, timeliness, and completeness of processes within acceptable service turnaround time.
• Responsible for ensuring response to internal and external stakeholder’s queries within the agreed Service Level Agreement via emails or phone calls.
• Contribute to the team development, effectiveness, and success by sharing knowledge and good practice, working collaboratively with other to create a productive, diverse, and supportive working environment.

Job Requirements

• Cert / Diploma / Degree in Banking & Finance / Business Administration / Accounting / other related business disciplines. Advantage if available, a higher post-graduate diploma of MBA.
• Minimum of 1 years of experience in e-banking operations.

SENIOR EXECUTIVE, PROCUREMENT, OPERATIONS DIVISION

Job Responsibilities

• Managing end to end sourcing process to achieve high governance towards policy and procedure while achieving targeted cost avoidance/savings.
• Manage, track, and record all sourcing requests submitted by Business Users
• Timely preparation of sourcing reports.
• To perform any other task and job based on instructions from Reporting Line & Head of Procurement.
• To have proper engagement with vendor relationship
• To measure vendor effectiveness during sourcing process
• To support on the Digitalization of Procurement process (if any)
• Being Centre of Excellence of Procurement functional team

Job Requirements

• At least 5 years of working experience in Procurement/Purchasing, Supply Chain Management or equivalent in a related industry.
• At least a Bachelor's Degree in Business Studies/Administration/ Management or equivalent.
• Timely report preparation and reporting on TAT and SLA
• To manage on cycle time and demand management effectiveness control
• To have proper engagement with vendor relationship
• To measure vendor effectiveness during sourcing process
• To support on the Digitalization of Procurement process (if any)
• Being Centre of Excellence of Procurement functional team
• Any other task being assign by Reporting Line and Head of Procurement.

SENIOR EXECUTIVE, COMPLIANCE AND GOVERNANCE, COMPANY SECRETARIAL DIVISION

Job Responsibilities

• To exercise a full range of company secretarial duties and functions
• To prepare and attend to various corporate documents, announcements, disclosures and statutory forms in compliance with all regulations and requirements of the relevant regulatory bodies such as Companies Commission of Malaysia, Bursa Malaysia Securities Berhad, Securities Commissions, Financial Services Act 2013, etc
• To arrange and coordinate meetings of the Board, Board Committees, General Meetings, Management meetings and any other meetings.
• To assist / prepare minutes of meetings, notice of meetings and agenda, compilation, and circulation of relevant papers.
• To ensure proper maintenance of statutory records, submission of statutory returns and compliance of statutory requirements.
• Conversant with Companies Act 2016, Bursa Malaysia Listing Requirements, Malaysian Code of Corporate Governance, Capital Market & Services Act (Amendment) 2011, Financial Services Act 2013, BNM Guidelines and other relevant regulatory laws, regulations and guidelines in connection with company secretarial matters.

Job Requirements

• A minimum of 4-5 years’ experience in company secretarial practice preferably with exposure to the banking, Islamic banking, or experience in public listed companies.
• Possess good minutes writing skill.
• Independent, self-motivated, and able to meet tight deadlines.
• Team player
• Good interpersonal skills with the ability to interact at all levels.
• To assist and perform any other relevant and ad-hoc duties as assigned

VICE PRESIDENT, CORPORATE FINANCING, CORPORATE BANKING DIVISION (HUNTER)

Job Responsibilities

• To solicit business and to structure financing requirements according to specific Customer requirements.
• To lead in implementation of business directions of the Department and Division in line with the objectives set by the Head.
• Delivery of business objectives and targets of the Department and Division as set by the Head via assisting the Head in planning and participating in team activities.
• Sourcing for new clients, managing the relationship of existing clients (jointly with Account Farmer) and potential clients within the financing portfolios.
• To review credit proposals with the financial analysis for submission to the relevant approving authority.
• To guide in preparation of indicative terms and letter of offers (“LO”) in accordance with the approved terms and conditions.
• Conduct site visits and prepare visit reports to understand customer’s business operations (new relationship).
• Assist Head to present credit proposals to the relevant approving authorities.
• Ensure compliance with the internal and external policies and procedures of the Bank.
• Facilitate the process of perfecting documents prior disbursement.
• Assist the Operations team in monitoring of customers’ accounts i.e., payment performance and compliance of the terms in LO and to ensure any deterioration in the asset quality is properly escalated to the relevant authorities.
• Lead the annual/periodical review of existing Top 20 customers with the assistance of the Account Farmer

Job Requirements

• Minimum bachelor’s degree in business, Finance/Accounts or any related field.
• Minimum 60 months credit experience dealing with company applicants/customers.

VICE PRESIDENT, CORPORATE FINANCING, CORPORATE BANKING DIVISION (FARMER)

Job Responsibilities

• Conduct annual review and interim reviews of the given portfolio.
• To manage & supervise overall operational requirement on active account inclusive of the following:
• Attend to request of the accounts in given portfolio.
• Attended financial assistance and/or restructuring & rescheduling request of the accounts in given portfolio.
• Conduct periodical credit re-rating or risk reassessment for accounts of given portfolio.
• Attend queries as raised by audit, interim credit review team and/or external auditor for accounts of given portfolio.
• Attempt to cross sell or promote additional products to good account within given portfolio.
• Any ad hoc task as assigned by the team lead.

Job Requirements

• Minimum bachelor’s degree in business, Finance/Accounts or any related field.
• Minimum 60 months credit experience dealing with company applicants/customers.

Job Responsibilitites

Capital Management

• As part of the Capital Management agenda, plan and manage the Bank’s capital adequacy to ensure that internal capital targets and stakeholder expectations of capital are met.
• As part of the annual budgeting process, collaborate with other divisions to plan capital.
• Analyze, monitor and project capital ratios on a monthly basis for performance reporting.
• Capital charge and RAROC computation.
• Escalate any trigger events to senior management via the capital governance structure.
• Collaborate with other divisions to optimize risk-weighted assets and return capital.
• Propose interim and / or final dividends for the Bank and MBSB as and when appropriate.
• Perform or assess ad-hoc capital projections as and when required by other divisions or units.

ICAAP and Stress Testing

• Collaborate with other divisions to complete the below processes:
• ICAAP & Reverse Stress Test: Annually
• Stress Test: Bi-annually

Recovery Planning (RP)

• Work with consultant in delivery of gap analysis report, closing the gaps, enhance policy & procedures, completion of BNM templates and Recovery Planning
• Review and submission of Recovery Plan of MBSB to BNM on annual basis
• Periodic monitoring and reporting of Recovery Indicators
• Provide financial analysis and insights to assist decision-making and drive business strategy.
• Improve the impact and understanding of financial reporting and analysis on business.
• Provide analysis, tools and insights to link information to strategies and performance.
• Build partnerships and maintain relationships with other non-Finance divisions / department.

Job Requirements

• A minimum of 1-2 years of Banking and experience in financial industry.
• Possess strong knowledge and understanding in accounting, Basel requirements and BNM policies on capital.
• Excellent verbal and written communication skills, strong analytical and problem-solving abilities.
• Proficient in Microsoft Excel, Words and Power point

SENIOR MANAGER, FINANCIAL & MANAGEMENT ACCOUNTING, FINANCE DIVISION

Job Responsibilities

• Achieving financial KPIs target such as ROE/ROA/CIR.
• Performance is tracked and Business plan (BP) / forecast requirements are met. Quality forecasts and robust analytics support action plans to deliver targets.
• Timely and reliable financial results and KPI's. Business performance tracking and cost monitoring.
• Evaluates the financial implications to the Bank profitability and highlights financial pros and cons of proposed products and onboarding activities. Recommends modifications and advocates enhancement based on financial analyses and review to produce positive results.
• Financial & Management accounting reporting is conducted in a compliant/controlled and efficient manner.
• Financial & Management accounting reporting are conducted in a compliant/controlled and efficient manner.

MANAGER, OPERATIONS, INTERNAL AUDIT DIVISION

Job Responsibilities

• Assist the Head of Head Office Audit in ensuring that the approved Audit Plans of the Head Office and ad-hoc assignments are carried out.
• To coach and guide the team member to discharge duties and responsibilities as delegated and ensure that the tasks assigned are completed within the timeframe allocated.
• Assist the Head of Head Office Audit in ensuring that all operational lapses and weaknesses are raised for management's information and consideration for the next course of action.
• Perform/ review the audit plan for Head Office, risk assessment, audit program and audit checklist are prepared, and briefing is done with all team members and Head of Head Office Audit, prior to audit assignment.
• Review extractions of audit samples, conduct Pre-Audit Risk Assessment on the operations/business units to be audited and conduct audit within the timeframe allocated.
• Assess, evaluate, and review the adequacy and effectiveness of the internal controls implemented by the auditees.
• Identify the root cause of the audit issue, assess, evaluate, and examine the audit results.
• To ensure that the audit findings raised are based on sufficient factual evidence, appropriate, logical, and valid and address appropriate recommendations for improvement in each audit assignment.
• Promptly informed of any fraud or serious audit findings to the Head of Head Office Audit for immediate action.
• Submitted working papers to the Head of Head Office Audit within the reasonable timeframe for review prior issuance of the draft audit findings to the auditee.
• To assist the Head of Head Office Audit in preparing audit reports and filing all working papers completely and keeping safely for future reference.
• To assist the Head of Head Office Audit in ensuring all the findings had been resolved as per agreed by management and continuing follow-up and update on the status of unresolved audit findings.
• Sharing knowledge session on internal control and common audit findings/fraud case with the auditees.
• Assist and perform tasks as directed by the Head of Head Office Audit as well as Head of Operations and Chief Internal Auditor from time to time

Job Requirements

• At least 5 years in auditing Head Office function in financial institution specializing in Head Office audit with minimum of 3 years as Team Lead/ Supervisory role.
• Bachelor’s degree in finance, Accountancy, or any other related discipline.
• Other professional qualifications such as CIAFIN/CBA/CCE/CIA/CIMA/ACCA/ CAMCO are an added advantage.
• Strong thought process, inquisitive, possess critical thinking, analytical, good communication and report writing skills.

SENIOR MANAGER, MONEY, SECURITY & CASHFLOW, TREASURY SETTLEMENT, FINANCE DIVISION

Job Responsibilities

• Ensure sufficient liquidity in the bank account to cater for daily needs.
• Observe all receivables and payables of Treasury customers are transacted in orderly manner.
• Ensure adequate staff strength to run daily operations.
• Validate accuracy of liquidity report prepared by the unit.
• Ensure staff compliance with the internal and standard operating procedures.
• Attend any ad-hoc request from other units, dept & division.
• Prepare daily/monthly/quarterly/ad-hoc report when necessary.
• Observe and ensure that all daily transactions are completed and reconciled by the staff.
• Ensure all documents are well kept in the secured area.
• Ensure control procedures are strictly adhered to in processing.
• Coordinate and participate in systems and Business Continuity Planning (BCP) testing.
• Responsible for reviewing & updating department SOP’s as and when necessary.
• Other duties as assigned by the dept head.

Job Requirements

• A bachelor’s degree preferably in Accounting, Finance, Business, or any other related discipline.
• Minimum of 5 years’ managerial level experience in Treasury Operations area
• Well-versed in payment systems i.e., Rentas/Swift, and products such as Foreign Exchange, Money Market, Derivatives and Fixed Income

SENIOR MANAGER, CURRENCY & DERIVATIVE, TREASURY SETTLEMENT, FINANCE DIVISION

Job Responsibilities

• Validate accuracy of foreign exchange and collateral management report prepared by the unit.
• Ensure adequate staff strength to run daily operations.
• Ensure staff compliance with the internal and standard operating procedures.
• Attend any ad-hoc request from other units, dept & division.
• Prepare daily/monthly/quarterly/ad-hoc report when necessary.
• Observe and ensure that all daily transactions are completed and reconciled by the staff.
• Ensure all documents are well kept in the secured area.
• Ensure control procedures are strictly adhered to in processing.
• Coordinate and participate in systems and Business Continuity Planning (BCP) testing.
• Responsible for reviewing & updating department SOP’s as and when necessary.
• Other duties as assigned by the dept head.

Job Requirements

• A bachelor’s degree preferably in Accounting, Finance, Business, or any other related discipline.
• Minimum of 5 years’ managerial level experience in Treasury Operations area
• Well-versed in payment systems i.e., Rentas/Swift, and also products such as Foreign Exchange, Money Market, Derivatives and Fixed Income

Jobs Responsibilities

• Assist to produce month-to-date (MTD) and year-to-date (YTD) FTP monthly report at product level by Business Units and Regions for submission to Finance Division, and into Asset and Liability Committee (ALCO) as well as the Board of Director’s monthly meeting pack.
• In charge of Fixed Income, Current & Savings accounts (CASA), and Term Deposits individual product FTP reports and analysis.
• Attend to internal stakeholders’ queries on FTP report/ data and analysis as and when required.
• Assist stakeholders to compute the forecast of their product gross income on an ad-hoc basis.
• Ongoing data cleansing includes but not limited to fixing structural data errors, missing data, and validation against source system to improve data quality for reporting and analysis.
• Assist Head of BSM on data mining and analysis for the purpose of ad-hoc analysis for ALCO and Group CEO’s office.
• Assist to develop Financial Markets MTD and YTD FTP monthly report by respective desk P&L (new responsibility);
• Assist to develop Branch Profitability through existing FTP data (new responsibility); and
• Train new GEM trainee on FTP reporting (new responsibility).

Asset and Liability Management (ALM)

• Assist to produce monthly ALM reports and analysis for ALCO monthly meeting pack, including but not limited to balance sheet position, Profit Rate Risk reports, Gap reports, Funding/Liquidity reports and analysis, Fixed Income performance, Profit Rate scenario analysis, as well as latest market data;
• Undertake periodical / ad-hoc analysis on desired / forecast of balance sheet position, product profitability, profit rate risk for ALCO; and
• Prepare quarterly Investment Accounts’ Fund Performance Report (return on investment and capital impact) for submission to ALCO and Board Risk Management Committee (BRMCC) meeting.

Liquidity Coverage Ratio (LCR) & Net Stable Funding Ratio (NSFR)

• Ad-hoc relief to assist colleague on daily LCR and NSFR projection during month-end.

MANAGER, FINANCIAL & MANAGEMENT ACCOUNTING, FINANCE DIVISION

Job Responsibilities

• Achieving financial KPIs target such as ROE/ROA/CIR.
• Performance is tracked and Business plan (BP) / forecast requirements are met. Quality forecasts and robust analytics support action plans to deliver targets.
• Timely and reliable financial results and KPI's. Business performance tracking and cost monitoring.
• Evaluates the financial implications to the Bank profitability and highlights financial pros and cons of proposed products and onboarding activities. Recommends modifications and advocates enhancement based on financial analyses and review to produce positive results.
• Financial & Management accounting reporting is conducted in a compliant/controlled and efficient manner.
• Financial & Management accounting reporting are conducted in a compliant/controlled and efficient manner.

SENIOR EXECUTIVE, TRADE BUSINESS, CORPORATE BANKING DIVISION

Jobs Responsibilities

• Acting as Trade Finance Business Department’s liaison officer with various divisions / departments.
• Formulating and keeping records on audit business plans, budgeted.
• Coordinate interview session i.e., email invitation; prepare interview form and any related matters for staff ‘s requisition, new joiner, confirmation, and resignation.
• Preparing Business Reports ranging from solutions reports, utilization reports & profitability reports.
• Preparing and updating master portfolio register.
• Monitoring Business Reports (Deals in pipeline, Deals pending approval, LO pending acceptance, security documentation, etc.)
• Performing visits to customers’ business premises as and when required, Thereafter, Call Reports to be prepared to reflect the purpose and details of the visits.
• Performing various pre-appraisal tasks / checking such as statutory checks / CCRIS, CTOS, and other pre-requisite due diligence processes, etc.
• Responsible for any workflow procedure, documentation, and submission.
• Responsible to link up with Information Technology’s division in providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Liaising with the Finance department regarding staff and business claims (internal and external).
• Liaising with related departments to optimize workflow procedures for credit checking, board meeting, and any related memo.
• Preparing Letter of Offer within the stipulated time frame and thereafter, monitoring its acceptance closely.
• Supervising legal documentation process to achieve timely disbursement of approved facilities.
• Keeping abreast of the industry and business / economic cycle for the purpose of creating business opportunities and enhancing banker-customer relationship.
• Ensuring full compliance with prescribed level of service standards and relevant guidelines.
• Assisting Relationship Managers in performing their duties as and when required.
• Undertaking any other duties as may be assigned by the Head, Trade Finance Business Department from time to time

Jobs Requirements

• A bachelor’s degree preferably in Accounting, Finance, Business, or any other related discipline.
• Minimum of 3 years and above of relevant experience
• Good communication skills, presentation, and writing
• Having positive attitude and professional manner

ASSISTANT VICE PRESIDENT, TRADE BUSINESS, CORPORATE BANKING DIVISION

Jobs Responsibilities

• Acting as Trade Finance Business Department’s liaison officer with various divisions / departments.
• Formulating and keeping records on audit business plans, budgeted.
• Coordinate interview session i.e., email invitation; prepare interview form and any related matters for staff ‘s requisition, new joiner, confirmation, and resignation.
• Preparing Business Reports ranging from solutions reports, utilization reports & profitability reports.
• Preparing and updating master portfolio register.
• Monitoring Business Reports (Deals in pipeline, Deals pending approval, LO pending acceptance, security documentation, etc.)
• Performing visits to customers’ business premises as and when required, Thereafter, Call Reports to be prepared to reflect the purpose and details of the visits.
• Performing various pre-appraisal tasks / checking such as statutory checks / CCRIS, CTOS, and other pre-requisite due diligence processes, etc.
• Responsible for any workflow procedure, documentation, and submission.
• Responsible to link up with Information Technology’s division in providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Liaising with Finance department regarding staff and business claims (internal and external).
• Liaising with related departments to optimize workflow procedures for credit checking, board meeting, and any related memo.
• Preparing Letter of Offer within the stipulated time frame and thereafter, monitoring its acceptance closely.
• Supervising legal documentation process to achieve timely disbursement of approved facilities.
• Keeping abreast of the industry and business / economic cycle for the purpose of creating business opportunities and enhancing banker-customer relationship.
• Ensuring full compliance with prescribed level of service standards and relevant guidelines.
• Assisting Relationship Managers in performing their duties as and when required.
• Undertaking any other duties as may be assigned by the Head, Trade Finance Business Department from time to time

Jobs Requirements

• A bachelor’s degree preferably in Accounting, Finance, Business, or any other related discipline.
• Minimum of 3 years and above of relevant experience
• Good communication skills, presentation, and writing
• Having positive attitude and professional manner

Job Responsibilities

• Develop business requirements as the basis for technical development, Cash operations, and other cross functional departments to build systems, procedures, materials (ideas) to support product development and ongoing product enhancements.
• Liaise with vendors on new requirements, enhancement and troubleshooting related to Digital Transaction Banking platform.
• Prepare and present the project paper for Management Committee and Board approvals.
• Prepare the project updates to PMO and present to Project Steering Committee on monthly basis.
• Involve and coordinate User Acceptance Testing (UAT) to ensure it meets the timeline delivery.
• Management of product from the perspective of Regulatory, Compliance & Legal.
• Develop short-term and long-term strategic business plans for Cash Management.
• Handle production issues related to Corporate Internet Banking.
• Monitor product performance: Revenue, volume, and margin against current – year budget and future year forecasts for Cash Management business.
• Participate in the Digital Transaction Banking & Payment Hub projects to ensure that it is timely launched.
• Conduct baseline industry, competitive and product research whilst develop clear business cases for new methods and new products, channels, and enhancements.
• Help to negotiate contract agreements, pricing with various 3rd party vendors alongside with Technology and Operations.
• Manage the digital transformation for Cash & Liquidity Management which will deliver the next generation digital solutions to enhance business processes, improve client experience, cost efficiency and support revenue growth for the business.
• Partner with Technology (IT) to manage the roadmap and backlog to ensure that IT delivers all capabilities on time and per expectation.
• Participate in the digital transformation for Internet Banking & Cash services will deliver the next-generation digital solutions that will improve client experience, enhance business processes, and support the revenue growth and operational cost efficiency targets for the business.

Job Requirements

• Bachelor’s degree in business, finance, computer science, or a related field or minimum Diploma.
• Proven track record in leading and implementing digitalization and/or transformation initiatives in the Cash Management space (Payments, Collections, Liquidity Management, Mobile Apps and Fintech).
• Knowledge of dealing with PayNet on RPP’s products.
• Knowledge of dealing with Government agencies & Corporates on system integration.
• Deep understanding of client needs as well as business processes across front offices and operations.
• Good understanding of the product development lifecycle using Agile Methodology and relevant experience in drafting user stories, use case documents, business workflow and high-level functional flows.
• Strong knowledge in Cash Management & Liquidity Management with broad experience across multiple products and business lines digital fraud schemes, regulatory compliance requirements, and data analysis techniques.
• Strong attention to detail and the ability to work effectively in a fast-paced environment. Exceptional communication skills, with the ability to present complex information to diverse stakeholders.

Job Responsibilities

• Lead and manage a team of data analysts, providing guidance, direction, and support in their day-to-day analytics activities.
• Develop and implement analytics strategy, in concert with Business Divisions, to support the various Business Divisions’ business objectives.
• Collect and analyze data from various sources, including internal systems and potentially third-party sources of data, to identify trends, patterns, and insights to identify business growth opportunities.
• Collaborate with cross-functional teams to define key performance indicators (KPIs) for targeted campaign activities and develop the necessary reports to track and measure performance against these metrics.
• Provide actionable insights and recommendations to stakeholders based on data analysis, helping them to make informed decisions to drive business growth.
• Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders.
• Stay up-to-date with the latest industry trends and advancements in analytics tools and technologies and evaluate their potential to improve our data analysis capabilities.
• Collaborate with Data Governance team to drive consistent improvement in data quality.
• Collaborate with IT team and Data Governance team to ensure data infrastructure, systems, and tools are optimized to support efficient data collection, storage, and analysis.
• Influence to foster a culture of data-driven decision making within the organization, promoting the use of analytics to drive continuous improvement and innovation.

Job Requirements

• Bachelor degree in relevant fields such as Mathematics, Statistics, Economics, or Computer Science. A Master degree is preferred.
• Proven track record of delivering impactful insights and recommendations based on data analysis.
• Knowledge of programming languages such as Python or R is preferred.
• Minimum of 10 years of experience in analytics or a related field, with at least 3 years in a leadership or managerial role.
• Demonstrated experience in developing and implementing analytics strategies in a corporate environment, preferably in Banking industry.

DEPOSIT MANAGER, CONSUMER DEPOSIT, CONSUMER BANKING DIVISION, PJ SENTRAL BRANCH

Job Responsibilities

• Acquire new customer base of Retail Deposit, Government and Corporate deposit.
• To support branch in all deposit activities related to Retail, SME and Corporate.
• To engage and work closely with Global Markets, Branch Network Operations and Business Division to leverage the relationship and as liaison officer for the branch in terms of branch deposit business.
• Manage strong relationship with branch customer for Retail Deposit, SME, and Corporate deposit.
• Establish strong rapport with existing Retail, SME, and Corporate deposit of branch.
• To plan and implement deposit, remittance, forex soliciting activities according to branch targets.
• Timely reporting and escalate market issue and provide feedback to region, Global Markets and Business Division.
• To work independently, professionally and develop strong engagement with respective Regional Manager, Regional Sales Manager and Branch Manager to ensure business communication vice versa.
• To implement Deposit Campaign activity at branch and outdoor marketing.
• To ensure Key Performance indicator of the respective branch is achieve and ensure collaboration of branch sales team coaching.
• To ensure the process of opening new deposit accounts at branch strictly follows MBSB Bank’s Standard Operating Procedure.
• To ensure proper approval is obtained prior to preferred rate offer on deposit or remittance swift/rentas payment.
• To engage and practice a cross selling culture on over all c