Business Development Executive

Great that you're thinking about a career with BSI! Purpose Of The Position

• To promote and sell BSI's Public Training courses, and grow the public training business performance in Malaysia.
• Ensure the targeted Public Training courses are converted as planned with the minimum targeted class size and revenue.

Your key responsibilities will include, but are not limited to:

• Attend to existing and potential customers' inquiries and requests for Public Training courses, from incoming calls, email/web-generated, in a polite manner, and ensure all requests are handled within the targeted lead time, providing relevant information to the client needs, and meeting customer satisfaction
• Proactively network with existing customers to sell additional applicable or the related training courses.
• Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.
• Act on all sales inquiries through systematic follow-up to ensure conversion to sales and revenue.
• Enrol delegates and provide administrative support to the training operations team
• Manage potential opportunities within existing accounts and develop a solid pipeline
• Effective use of internal systems (Salesforce, Outlook, Microsoft Office)
• Achieving KPIs, based on sales figures and activities.
• Work with marketing team to ensure adequate advertisement and promotion for public training materialisation.

About The Requirements For The Position

• At least 2 years of work experience.
• Strong communication skills with fluent English speaking.
• Demonstrable self-sufficiency in sales activities.
• Self-motivated and adaptable to be able to work with minimal supervision.
• Sound computer skills including working knowledge of Microsoft Office programs is required.
• Previous experience using a CRM system would be an advantage.
• A hunger to make sales and learn to grow within a global organization.
• Strong positive values and behaviours.
• Ability to build rapport over the phone and maintain relationships.
• Willingness to learn and develop best practices.
• Ensure area of responsibility is delivering to plan.
• Identify & propose changes/solutions to drive and increase targeted delivery.

What We Offer

• Established company with great culture
• Modern new office
• Great and collaborative team
• Training and development opportunities
• Basic salary and great commission structure
• BSI is a committed Equal Employment Opportunity employer.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. Microsoft Office, Communication, Crm, Sales