Business Support Manager

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a fast-growing medical device company who provides innovative solutions in the regenerative and orthopaedic industry. As business growth and expansion continues, our respected client is seeking a Business Support Manager to lead business support and logistics operations with a strong focus on inventory and stock management. The opportunity is based in Kuala Lumpur, Malaysia. Job Responsibilities: As a manager, you will collaborate with cross-functional teams to identify problems, develop solutions, and enhance processes to streamline our supply chain operations. Inventory and Warehouse Management

• Manage and optimize consignment stock allocation.
• Monitor inventory levels, liaise with the Finance Department for purchasing, and oversee monthly stock counts and inventory reconciliation with the Finance Department.
• Handle the annual ISO similar audit on inventory and stock management.
• Identify opportunities for automation and system enhancement in inventory and stock management processes.

Process Improvement and Problem-Solving

• Identify process bottlenecks, suggest solutions for process improvements, and implement solutions in a timely manner.
• Collaborate with diverse teams across departments to identify problems related to inventory, stock management, and logistics, and find effective solutions.
• Lead projects for automation and system enhancement in inventory and stock management processes.

Team Leadership and Performance Management

• Lead and supervise the business support team using a performance management system and leadership approach to ensure work efficiency and team competency.
• Conduct monthly performance reviews for the business support team.

Coordination and Reporting

• Coordinate for E-Perolehan (EP) and ensure team's competency in handling EP.
• Maintain detailed records, generate reports, and develop presentations for management.
• Manage office and facilities management tasks.

Office and Facilities Management

• Manage office and facilities management tasks.
• Liaising with external IT consultant for office IT related matter.
• Involve in other assigned ad-hoc projects and perform any other duties as may be required from time to time.

Job Requirement:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Minimum of 2 years of team management experience.
• Understanding of distribution and logistics principles.
• Interest in innovative technologies, with focus on automation software.
• Proven experience in inventory management, stock control, and logistics operations.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent analytical and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
• Prior experience in project management and process improvement initiatives is a plus.