Infrastructure Engineer

Job Family: IT

The Infrastructure Engineer will support the Infrastructure function globally by implementing and administering storage and datacentre infrastructure (SAN, server, storage etc) installed across Johnson Matthey’s globally dispersed datacentres (CoLo datacentre and on-premise plants and offices). The role and wider team are also required to administer and support Windows OS and the backup and restore process for both storage and infrastructure using global enterprise standards such as Veeam.

The primary goal of the role is twofold: firstly designing, implementing, and maintaining our Storage and Server infrastructure as well as experience with Windows operating systems and server administration. Secondary is the 3rd line incident and service request trouble shooting/fulfilment, projects, service improvements, and setting standards through documenting policy and process.

The role will support the Infrastructure Lead Engineer and broader JM IT infrastructure & Operations teams with the daily Service requests, process improvements, problem resolution and incidence resolution.

Johnson Matthey , an FTSE 250 organisation, is a global leader in sustainable technologies, specialising in catalysis, precious metal products, chemicals and process technology. With operations in over 30 countries, we employ more than 12,600 people. We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us a competitive advantage and will ensure our success for years to come. You can be part of that success story.

Your responsibilities:

1. Administer, maintain and support the storage infrastructure, including SAN and VXRail systems.
2. Ensuring that the Veeam backup infrastructure is properly integrated with the organization’s storage infrastructure, including SAN and VXRail systems.
3. Ensure that backups are performed regularly, tested, and in accordance with operational and technical standards.
4. Participate in the CDC on-call rota and act as an escalation point for 2nd line Global Operations Centre teams.
5. As part of a team participate in 3rd line incident troubleshooting, resolution, and participate in relevant projects and service improvement workstreams.
6. Work from the office 3 days a week.

Requirements for the role:

Strong understanding of storage technologies, including SAN and VXRail.

Strong experience managing and maintaining global backup software, Veeam. Experience in configuring and monitoring Veeam backup jobs, ensuring that backups are completed successfully, and performing regular testing and validation of backup data.

Relevant industry qualifications, such as EMCISA (EMC Information Storage and Management), EMCSA (EMC Storage Administrator), or VCP-DCV (VMware Certified Professional – Data Center Virtualization)

Other relevant certifications, such as CompTIA Server+, Microsoft Certified Solutions Expert (MCSE), or Cisco Certified Network Associate (CCNA)

How you will be rewarded:

We offer a competitive compensation and benefits package including bonus, excellent pension contributions and generous annual leave.

At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.