Payroll Expert

Summary

-To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

About the Role

Major accountabilities:

• Support the team in the operational conversion of P&O strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide consultation and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or guides -Perform user administration tasks (e.g. access management).
• Track service requests and fixes – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Contribute to P&O Services projects at country or BU level

Key performance indicators:

• P&O Services delivered on time with the right level of quality

Minimum Requirements:

• University level degree and equivalent experience in Finance, Business or any related field.

• Proficient in English - both written and spoken, excellent

  interpersonal skills.

• At least 3 years of experience in leading payroll data and ideally gained within a healthcare / pharmaceutical/shared services environment

• Optimizing Customer value by co-creating and developing compelling customer focused solutions

Work Experience:

• Operations Management and Execution.
• Handling and supporting Malaysia statutory submission

Skills:

• Curiosity.
• Data Privacy.
• Employee Experience.
• Employee Onboarding.
• Hr Operations (Hr Ops)
• Human Resources Management.
• Identity And Access Management (Iam).
• Payroll.

Languages :

• English.

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