Personal Assistant

About us

DNM Nexus International Sdn Bhd is a Digital Network Marketing company offering business solutions to our customers. We provide training as well as a plethora of health and beauty supplements approved by KKM with the help of our GMP-certified manufacturers. Started in Indonesia, we have branches globally mainly in Kenya, Bangladesh, with Malaysia as the newest addition. Join us now to become the first pioneers in this local land and grow together with the DNM Nexus International family. 

Qualifications & experience

• Friendly and has strong interpersonal skills.
• Excellent command of both written and fluent English and Bahasa Melayu.
• Competent in using office software and Internet operations.
• Skilled in operating various social media platforms.
• Ability to work under pressure.
• Strong interpersonal and organizational skills with excellent time management skills, ability to prioritize daily workload, multitasking, resourceful, detail-oriented, proactive, independent, and sense of urgency.

Tasks & responsibilities

• To attend and seek solution for customers (internal & external) and intermediaries who contact the Customer Service Hotline.
• To provide efficient and professional service to customers by upholding department's service standard
• To provide first contact resolution to resolve customer complaint and escalation on a timely manner.
• Handle daily sales from counter
• Collaborate with other departments to ensure smooth operation

Join Us and get all these benefits:

• EPF/SOCSO contributions
• Monthly team gatherings & birthday celebrations
• Team building activities & outing
• 8 day annual leave (not including sick leave, got additional)
• Extended employee benefits and perks
• Collaborative work culture
• Work Laptop provided