( Mandarin)HR Payroll Onboarding Specialist

Location: Work from home 3 days, 2 days in office at KL Sentral We are seeking a Mandarin speaking detail-oriented and customer-focused individual to join our team as a Payroll Onboarding Specialist. In this role, you will play a crucial part in ensuring the smooth integration of new users into our payroll system while providing exceptional customer service.

• Facilitate the IT onboarding process into HR payroll system for new users, ensuring all necessary information is accurately managed and coordinated with the team for seamless integration sessions.
• Utilize Microsoft Excel to meticulously organize and manage data according to system formats, ensuring accuracy and efficiency.
• Collaborate closely with other departments to address daily user inquiries, cultivating positive relationships and delivering excellent customer service.
• Flexibly handle ad-hoc tasks assigned by superiors, contributing to the smooth operation of the payroll onboarding process.
• Configure system settings in compliance with company policies and labor laws, maintaining accuracy and adherence to regulations.
• Deliver comprehensive system training to users based on subscribed modules, ensuring proficiency and confidence in system utilization.

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; JOB REQUIREMENTS:

• Previous experience in HR payroll administration or customer service roles preferred.
• Proficiency in Microsoft Excel and other relevant software applications.
• Strong communication skills, both written and verbal, with a focus on customer satisfaction.
• Detail-oriented mindset with the ability to prioritize tasks effectively.
• Knowledge of labor laws and regulations pertaining to payroll administration
• Ability to adapt to changing priorities and work collaboratively in a team environment.
• and any other job as assigned by your supervisor

Join our team and contribute to the success of our payroll onboarding process while providing exceptional customer service to our users. Apply now!