Sales Admin

Founded in 1996, Info-Tech is a next-generation global technology company that helps businesses of all sizes and in all industries to transform their HR operations into the digital age that will propel their productivity growth to a new level.

Started off with Windows-based HR System and along the way, the company grew in its reputation and customer base. As economy changes and trend moves forward, we saw an opportunity to evolve from Window-based software to a Cloud Human Resource Management Software (HRMS) and the Cloud-Based HRMS software was successfully launched in Singapore in 2014. The company continued in its expansion and set foot into Malaysia, India, Hong Kong and Australia.

As of 2021, Info-Tech is serving more than 20,000 customers, manages more than 500,000 employees' payroll, and has a team of more than 300 employees.

The Role

Your responsibilities will include:

• Candidates are required to achieve monthly KPIs of daily inquiries, call quality, and operational standards.
• Candidates must take the initiative to generate calls according to the leads given with clear and succinct product knowledge to prospective customers.
• Follow up on inquiries and promote business products.
• Work closely with the team leader and sales department for appointment arrangements.
• Handling administrative tasks that are assigned from time to time.
• Any other ad hoc duties as assigned by your Management.

Ideal Profile

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in related field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Ability to multi-task and work independently in a fast-paced environment.
• Self-motivated & independent, customer-oriented with excellent interpersonal skills, quick learner, and good team player.
• Phenomenal communication, presentation and public speaking skills.
• Able to speak both fluent English and Malay. Ability to speak Mandarin would be an added advantage.
• Ability to work in a fast-paced environment and handle difficult customers.
• Candidates MUST be able to start work immediately

What's on Offer?

• Fantastic work culture
• Join a market leader within HR Tech
• A role that offers a breadth of learning opportunities