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Banking - Retail/Branch (Banking & Financial Services)
The Service and Operations Manager role is responsible for the day-to-day operations of the branch including operational efficiency, compliance with all processes and procedures, and as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives. On top of that, this role also supports the Branch Manager in driving branch business growth, monitoring asset quality and maintaining service delivery standards.
This is also a people managers role and experience in team leadership is essential for the success of the this role.
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How many years of people management experience do you have?
Do you have experience working in a business banking environment?
Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.
About Alliance Bank Malaysia Berhad
Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.
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What can I earn as an Operations Manager
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