TEAM LEADER (SUPERVISOR)

Job details

Pay

RM 1,900 a month

Job type

Permanent

Full-time

Shift and schedule

Rotational shift

Location

Full job description

BOOST JUICE BARS

Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is not just a smoothie & juice bar – it is an innovative retail concept based on great tasting products, the unique Boost Experience, and amazing looking stores. Dedicated to inspiring healthy living and serving up healthy alternatives loved by Australians and the rest of the world, we are committed, vibrant and a dynamic company dedicated to people, both those who buy our products and those that make them.

We are looking for a, highly enthusiastic and energetic Team Leader to manage the store and assist with the growth and success of Boost Juice.

Job Description

Responsibilities:

Managing all aspects of operating a Boost Juice outlet and responsible for building, leading & managing a team in a fun environment whilst driving sales. Responsibilities include:

• Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
• Handling and managing the team, recruiting the right people, managing rosters and staff costs.
• Ensuring efficient operations according to Standard Operating Procedures
• Stock handling and ordering, inventory counting and managing Cost of Goods
• Driving sales to meet targets and looking for further opportunities to grow sales
• Monitoring and meeting performance KPIs
• Reporting to Store Manager, Area Manager & Operations Manager
• Communicating effectively with team members
• Work professionally - with a personal touch

Requirements:

• Experience in F&B line at least 1 Year
• Excellent customer service skills & good in communication
• Excellent spoken Bahasa & English essential
• Ability to build, lead & manage a team in a fun environment whilst driving sales
• Retail and/or hospitality experience with management of teams (or relevant field)
• Excellent attention to detail, ability to operate a high performing retail store
• Responsible, honest, energetic, punctual to work and co-operation
• Preferably Supervisors / Managers specializing in Food & Beverage / Restaurant Service or equivalent.