Workplace Ambassador - Hiring Urgently

We are looking to hire a hardworking Workplace Ambassador to join our growing team at LaSalle Investment Management in Kuala Lumpur.
Growing your career as a Full Time Workplace Ambassador is an amazing opportunity to develop relevant skills.
If you are strong in people management, problem-solving and have the right drive for the job, then apply for the position of Workplace Ambassador at LaSalle Investment Management today!

Client/Stakeholder Management

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  Provide superior customer service to meet on-site client's expectations
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  Ensure prompt operation of the switchboard and that all phone queries are directed to the correct client staff/ team.
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  Maintain and update phone directory and phone systems as required.
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  Ensure that reception areas, including desk and seating areas are tidy and presentable
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  Meet and greet clients promptly and contact staff member via phone to advise of guest's arrival
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  Maintain brochures and ensure literature is kept up to date and are the most current edition
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  Book meeting rooms as requested
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  Ensure room set-ups are in place for training, conference calls, town hall meetings, etc.
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  Ensure rooms are stocked with appropriate supplies, as required (white board markers, pencils, pens, notepads, etc.)
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  Liaise with facilities to ensure that after-hours air-conditioning and lighting requirements are in place for after-hours functions
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  Ensure that Audio-Visual services are in place and the necessary preparations have been made and are in working order and provide assistance as required to ensure a smooth running meeting.
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  Process car parking booking requests for permanent and/or casual bookings
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  Assist staff and clients with taxi and transport bookings
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  Issue access cards, including entering into the system and handling any relevant paperwork
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  Collect and/or receive local and international courier deliveries, receipting in register and contacting relevant staff
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  Build and develop effective client / stakeholder relationships across multiple levels of the organization
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  On-site key point of contact for Facilities in the client's premises
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  Fulfil any ad-hoc requests promptly and efficiently to support the facilities team or (client) business
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  Ensure any faults or defects are recorded and reported to facilities team to ensure an outstanding client experience is maintained
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  Support to arrang and organize client events/meetings (hospitalities)

Procurement & Vendor management

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  Ensure that all stationary, catering and supplies are maintained as required
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  Assist the facilities team in the management and induction of all contractors on site to ensure they perform to the required standards
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  Assist in the procurement of vendors and services as required

Finance Management

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  Ensure all invoices, as relate to the operation of reception and mailroom are appropriately processed and tracked
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  Assist in financial processes for facilities management team, to ensure that all financial management requirements are completed in a timely and accurate manner
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  Ensure prompt and accurate management of purchase orders in the financial system, as required

Health & Safety Management

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  This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.

Site Operation Management

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  Assist in the implementation of Industry Best Practice operations
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  Seek ways to constantly reduce costs and improve operational standards
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  Occupancy planning - assist with updating of seating plans and new joiner seat assignment as required
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  Maintain premises in neat and good working condition at all times
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  Assist with reporting and follow up of building management issues
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  Management of WHS including warden and first aid lists/ supplies
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  Maintain access control and key register, allocations and supplies, as required
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  Assist with facilities reporting and administration requirements

Risk Management

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  Assist in the implementation and management of the property risk management program
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  Support the implementation and monitoring of disaster recovery and business continuity plans
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  Follow established escalation procedures and incident reporting procedures
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  Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team
JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.

Benefits of working as a Workplace Ambassador in Kuala Lumpur:

● Learning opportunities
● Company offers career progression opportunities
● Advantageous package