Assistant Manager - Events - Malaysia

Position Description: -

• Clearly understand the Demand Generation (planning & execution) and wider HN event & campaigns objectives, plus research internal and external insights, to develop a need-based events strategy, ensuring that our events programme clearly demonstrates delivery against our key KPIs.
• Lead with innovation and creative thinking to both the strategic and execution models
• Lead the end to end organisation and management of all Demand Generation (planning & execution) events across all aspects.
• Create evaluation matrix and briefing documents
• For events outside of Demand Generation, lead & collaborate with other department colleagues, to build 
• and implement a self-serve model, including pre event evaluation, planning, streamlined processes, reporting and evaluation
• Lead and work with GSS, Metrics, FP&A, Finance and Sales communication teams to deliver pre event and post event 
• campaigns to drive awareness and increase reach/impact
• Lead and manage budget successful and be cost-effective, paying attention to budget and time constraints
• Manage the development and use of databases and own events management tools 
• Some local & regional travel with occasional nights working away from home should be expected 
• Actively seek high quality event opportunities to deliver business needs
• Measurement and analysis of activity against pre-defined targets. Be able to draw conclusions and actively make recommendations to drive improvements
• Produce weekly and monthly summaries for stakeholders
• Create detailed quarterly report and annual forecast for FY budget planning
• Source and negotiate with vendors and suppliers 
• Approve all aspects before the event including approval from GSS, Sales Director, Legal & Country GM where required 
• Manage all email communication, and monitoring effects of call to actions
• Pro-actively seek opportunities to gain knowledge of each area of the business
• Ensure compliance of any data
• Identify any areas of risk, controls needed and flag to risk champion. Actively manage these to conclusion
• Ensure Health and Safety requirements are adhered to and certificates for events are secured as needed ( Events & Country Vacations)
• Work on all the event coordination alongside existing and new suppliers and agencies
• Evaluating the effectiveness of events based on attendance statistics and feedback from attendees
• Coordinating all aspects of an event to ensure that it meets all requirements and deadlines
• Resolving issues during an event by communicating with event staff, management team members & vendors
• Managing budgets, timelines, and staff to ensure that events are successful
• Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
• Research venues, suppliers and contractors, then negotiate prices and hire
• Manage and coordinate suppliers and all event logistics 
• Manage all pre-event planning & organising internal team meeting & guest speakers briefing
• Coordinate internal team & vendors and troubleshoot on the day of the event to ensure that all runs smoothly and to budget
• Manage a team of staff, giving full briefings
• Make sure that insurance, legal, health and safety obligations are followed
• Produce post-event evaluation to inform future events
• Research opportunities for new clients and events.

Additional Duties during events:

• Lead in planning & reviewing audition material.
• Maintains and manages rehearsal calendar & schedules for President’s team, Guest Speakers & Panellists.
• Lead & assists in overseeing technical run-throughs directly.
• Oversees the organization and design of the stage prior to event.
• Addresses and resolves any technical difficulties during rehearsals and performances.
• Provides stage directions and cues during rehearsals and performances as necessary.
• Maintains log of daily rehearsal activity, script changes, and official performances.
• Ensure that all technical details are executed safely.

• At least 6 8 years of experience of managerial experience, preferably in direct selling or MLM or Customer Service and / or Sales, Marketing environment (eg. Hospitality, courier services, banking, airline)
• Organized with excellent time-management skills, strong leadership and with good problem solving skills
• Good tri-lingual communication skills English, Chinese and Malay
• Excellent interpersonal skills, able to work effectively across all levels of the organization.
• Flexibility with long working hours is important-ability to work in occasional weekends and holidays. Must be able to travel internationally as deemed required.
• Computer literacy (Word/Excel/Powerpoint)
• Able to operate well and manage effectively in a matrix organization