CEI Personnel

Job Title: CEI Maid Sales Agent

Job Summary:

As a CEI Maid Sales Agent, you will be responsible for promoting and selling domestic helper services to potential employers. You will utilize your knowledge of the hiring process, relevant regulations, and customer service skills to facilitate successful matches between domestic helpers and employers. Your primary objective is to meet sales targets while ensuring compliance with regulatory requirements and providing excellent service to both employers and domestic helpers.

Key Responsibilities:

Sales and Client Acquisition:

• Actively seek out and engage potential employers seeking domestic helper services.
• Conduct sales presentations to showcase the benefits of hiring domestic helpers and the services offered by the agency.
• Build and maintain a pipeline of prospective clients through networking, referrals, and other sales strategies.
• Negotiate terms of service agreements and contracts with employers, ensuring clarity and compliance with regulations.

Candidate Matching and Placement:

• Assess the needs and preferences of employers to identify suitable domestic helper candidates.
• Screen and interview domestic helper candidates to evaluate their qualifications, skills, and suitability for placement.
• Present candidate profiles to employers, highlighting relevant experience, skills, and attributes.
• Facilitate interviews and trial periods between employers and domestic helpers to ensure compatibility and satisfaction.

Documentation and Compliance:

• Ensure compliance with the Ministry of Manpower (MOM) regulations and guidelines governing the hiring of domestic helpers.
• Assist employers in completing necessary paperwork, including work permit applications, employment contracts, and insurance arrangements.
• Maintain accurate records of client interactions, sales activities, and candidate placements in compliance with agency and regulatory requirements.

Customer Relationship Management:

• Provide ongoing support and assistance to employers throughout the hiring process and during the employment period.
• Address employer inquiries, concerns, and issues promptly and professionally, seeking solutions to ensure satisfaction.
• Foster long-term relationships with clients through regular communication, follow-up, and personalized service.

Market Research and Industry Knowledge:

• Stay updated on industry trends, regulations, and best practices related to domestic helper recruitment and placement.
• Conduct market research to identify potential business opportunities, emerging trends, and competitor strategies.
• Utilize insights to develop and implement sales and marketing strategies to enhance business growth and market share.