Customer Service Executive - Hiring Immediately

We are looking to hire an organized Customer Service Executive to join our passionate team at Shangri-La Shared Services Sdn Bhd in Kuala Lumpur.
Growing your career as a Full Time Customer Service Executive is a terrific opportunity to develop useful skills.
If you are strong in teamwork, planning and have the right drive for the job, then apply for the position of Customer Service Executive at Shangri-La Shared Services Sdn Bhd today!

Job Highlights

• Complimentary stays and staff rate at hotels of Shangri-La Group
• Basic + allowances + incentives + bonus
• On the job training (fresh graduates are welcome to apply)

Do you want to be part of a business that creates colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be part of a brand known for setting hospitality standards and a career with one of the largest employers of Malaysia? Do you want to be associated with a globally diversified organization that operates with a set standard of values, ethics and work culture? Very importantly, are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at Shangri-La, we make that HAPPEN! What will you learn and be part of?

• Receive industry best training that will equip you with soft and technical skills for the role
• Gain confidence in meeting and exceeding expectations of our global customers
• Get comfortable in handling emails and calls and potentially chats
• Be part of our multilingual sales-oriented service team supporting our customers on their reservations and loyalty program queries
• The opportunity to work and grow in a diverse culture

[Apply now at ; JOB REQUIREMENTS: What are we looking for?

• SPM/STPM/diploma/degree holder preferably with at least 1 year experience in customer service, but fresh graduates are welcome to apply
• Ability to converse and write in English and Cantonese
• Pleasant personality with good communication skills
• Experienced in Windows Operating Systems and typing
• Positive attitude and a team player with a passion for delivering world class customer service
• Willing to work in a shift environment (24/7 operations)
• Ability to work under pressure to meet or exceed set performance standards
• Open to candidates who are permitted to work in Malaysia only

What's in It for You?

• Free stay at any of our Hotels globally (one of a kind in the industry)
• 5-Day work week (shift based)
• Earn an attractive monthly salary up to RM5,000 including meal, shift, transport and language allowances
• Discretionary performance-based bonus and incentives
• Paid training and career development opportunities
• SOCSO, EPF, EIS and medical insurance coverage
• Annual preventive health screening

Benefits of working as a Customer Service Executive in Kuala Lumpur:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package